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AI2.10 - Application Software Maintenance

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI2.10 - Application Software Maintenance is contained within Process Popup Acquire and Maintain Application Software.

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Application Software Maintenance

Develop a strategy and plan for the maintenance of software applications.

View value and Risk Drivers  help

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Value Drivers

  • Compliance with the established change management procedures
  • An agreed-upon standardised approach for performing changes to the applications in an effective manner
  Risk Drivers
  • Unauthorised changes
  • Changes not applied to the desired systems
  • Gaps between expectations and requirements
  • Reduced system availability

View Control Practices  help

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  1. Design an effective and efficient process for application software maintenance activities. Prioritise maintenance activities, paying attention to business needs and resource requirements. Ensure that all changes in software comply with the formal change management process, including impact on other systems and infrastructure. Ensure that risk and security requirements and interdependencies are addressed.
  2. Monitor all maintenance changes. If appropriate, aggregate maintenance tasks into a single ‘change’ to make management and control easier. Ensure that any major maintenance is categorised and managed as a formal redevelopment.
  3. Establish the review and approval of all emergency or any other changes applied without adherence to the formal change process.
  4. Ensure that the pattern and volume of maintenance activities are analysed periodically for abnormal trends indicating underlying quality or performance problems.
  5. Establish processes to ensure that all maintenance activity is completed successfully and thoroughly. Track maintenance activities to ensure completion. Where necessary, update user systems and operational documentation.

 

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Aimed at both the novice and expert in IT security and industrial control systems (ICS), this book will help readers gain a better understanding of protecting ICSs from electronic threats.
Posted by ISACA 56 days ago

Events & Online Learning: 9 total

7 May 2012
ISACA International Event
Orlando, Florida, USA
Get the knowledge you need to stay one step ahead of the competition and keep up with changing professional trends at ISACA’s North America CACS Conference.
12 Jun 2012
ISACA International Event
Dallas, Texas, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
7 Aug 2012
ISACA International Event
Chicago, Illinois, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
10 Sep 2012
ISACA International Event
Munich, Germany
Euro CACS/ISRM is a multidimensional event featuring audit, security, governance and risk content, and the audit and security programs, tools and the resources you need to be responsive to industry changes.
11 Sep 2012
ISACA International Event
San Francisco, California, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.

Journal Articles: 215 total

Volume 3, 2012
by Robert Findlay, CISA
Robert Findlay has had a 30-year career in a variety of IT roles, including computer operations, programming, project management, IT audit and emergency project management.
Volume 3, 2012
by Fabrizio Baiardi, Claudio Telmon, CISA, CISSP, and Daniele Sgandurra, Ph.D.
Haruspex is a risk evaluation methodology defined and implemented by the research group on risk management in the Department of Computer Science at the University of Pisa, Italy.
Volume 2, 2012
by John P. Pironti, CISA, CISM, CGEIT, CRISC, CISSP, ISSAP, ISSMP
Risk and security will no longer be something that the organization consciously considers and instead will become integrated in business-as-usual activities.
Volume 2, 2012
by Kerry A. Anderson, CISA, CISM, CRISC, CGEIT, CISSP, ISSMP, ISSAP, CSSLP, CFE
The closer alignment between RIM and information security may provide an approach to managing increasing data protection concerns and tough privacy regulations rather than maintaining the separation between these critical compliance functions.
Volume 2, 2012
by Gan Subramaniam, CISA, CISM, CCNA, CCSA, CIA, CISSP, ISO 27001 LA, SSCP
What should be the recovery strategy that I must impose on the vendor to ensure an effective recovery of the services, if a crisis were to ever occur?
Volume 2, 2012
by Charles Gold
While open-source technology offers significant benefits, using open-source components carries technical and business risks that cannot be ignored.

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Blog Posts: 92 total

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