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AI2.8 - Software Quality Assurance

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI2.8 - Software Quality Assurance is contained within Process Popup Acquire and Maintain Application Software.

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Software Quality Assurance

Develop, resource and execute a software QA plan to obtain the quality specified in the requirements definition and the organisation’s quality policies and procedures.

View value and Risk Drivers  help

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Value Drivers

  • All-embracing test approach
  • Performed tests reflecting the business processes and requirements
  • Formally accepted software
  Risk Drivers
  • Poor software quality
  • Retesting of developed software
  • Tests failing to reflect current business processes
  • Test data misused and compromising corporate security
  • Insufficient testing
  • Breach of compliance requirements

View Control Practices  help

Hide Control Practices  help

  1. Define a software QA plan. Ensure that the plan includes:
    • Specification of quality criteria
    • Validation and verification processes
    • Definition of how quality will be reviewed
    • Necessary qualifications of quality reviewers
    • Roles and responsibilities for the achievement of quality
      Consider:
    • The effect of embedding quality within the development process
    • The presence or absence of formal review by independent QA teams
    • Ensuring that reviewers are independent from the development team
  2. Design a process that monitors the software quality based on:
    • Project requirements
    • Enterprise policies
    • Adherence to site development systems methodologies
    • Quality management procedures and acceptance criteria
  3. Employ code inspection, programme walk-throughs and testing of applications. Report on outcomes of the monitoring process and testing to the application software development team and IT management.
  4. Monitor all quality exceptions. Ensure that corrective actions are taken. Maintain a record of all reviews, results, exceptions and corrections. Repeat quality reviews, where appropriate, based on the amount of rework and corrective action.

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10 Jun 2013
ISACA International Event
Berlin, Germany
Early bird deadline has been extended: save over US $350 when you register by 1 May. Learn from industry-leading IT experts at Insights 2013. This is a unique opportunity to discover revolutionary new ideas at the world’s premier business event.
16 Sep 2013
ISACA International Event
London, England
Stay on top of the trends and opportunities of the dynamic technology industry at EuroCACS/ISRM 2013—the leading European conference for IT audit, assurance, security and risk professionals. Save over US $200 when you register by 22 July!
30 Sep 2013
ISACA International Event
Medellín, Colombia
La Conferencia Latinoamericana CACS/ISRM 2013 en Medellín, Colombia es la conferencia principal latinoamericana para los profesionales de auditoría, riesgo y seguridad de la información. Ahorre más de EE.UU. $ 100 si se inscribe antes del 7 de agosto!
14 Oct 2013
ISACA International Event
Boston, MA, USA
6 Nov 2013
ISACA International Event
Las Vegas, NV, USA
North America ISRM is a multidimensional event featuring security and risk content, and the security programs, tools and the resources you need to be responsive to industry changes.

Journal Articles: 239 total

Volume 3, 2013
by Larry G. Wlosinski, CISA, CISM, CRISC, CAP, CDP, CISSP, ITIL
How will an organization’s information security staff be affected if the organization’s computer systems are moved to a cloud environment?
Volume 3, 2013
by Steven DeFino and Larry Greenblatt | Reviewed by Dauda Sule, CISA
This Guide is targeted toward individuals who wish to attain the Certified Ethical Hacker (CEH) certification.
Volume 3, 2013
by Filip Van Hallewijn, CISA, CISM, AMBCI
As all organisations have become increasingly automated, their IT has become critical.
Volume 2, 2013
by Nurudeen Odeshina, CISA, CISM, CRISC, ISO 27001 LI, ITSM
As is often said, “information security is not a destination, it is a journey,” and for the organization it means continuous improvement.
Volume 2, 2013
by Darlene Tester
Not performing a full risk assessment before determining what security controls should be implemented is equivalent to not “looking before you leap.”
Volume 2, 2013
by Bob Smart, CISA, CISM, CRISC, MACS Snr, MBIS
Professional certifications can be defined as a promise made by the certifying body that the recipient has demonstrated a minimum level of capabilities.

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