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AI3.3 - Infrastructure Maintenance

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI3.3 - Infrastructure Maintenance is contained within Process Popup Acquire and Maintain Technology Infrastructure.

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Infrastructure Maintenance

Develop a strategy and plan for infrastructure maintenance, and ensure that changes are controlled in line with the organisation’s change management procedure. Include periodic reviews against business needs, patch management, upgrade strategies, risks, vulnerabilities assessment and security requirements.

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Value Drivers

  • Monitored maintenance contracts
  • Effective maintenance processes
  • Operational change management for replacement of software
  Risk Drivers
  • Disruptions in production processing
  • Unauthorised access to sensitive software
  • Technology failing to support business needs
  • Violation of licence agreements

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  1. Establish a strategy and plan for infrastructure maintenance to provide overall guidance in line with the organisation’s change management procedures.
  2. Ensure that maintenance of the installed system software (patches, service packs and other updates) is managed through the established change management process and is performed in accordance with vendor procedures and guidelines by qualified and authorised internal and/or vendor personnel.
  3. Maintain documentation of system software, and ensure that it is complete and current. Require vendors to deliver new and updated documentation each time the system software is maintained.
  4. Maintain currency of system software by applying vendor upgrades or patches in a timely manner.
  5. Review on a regular basis the amount of maintenance being performed and the vulnerability to unsupported infrastructure; consider future risks, including security vulnerabilities. Report any issues identified for consideration within the infrastructure planning process.

 

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Events & Online Learning: 9 total

7 May 2012
ISACA International Event
Orlando, Florida, USA
Get the knowledge you need to stay one step ahead of the competition and keep up with changing professional trends at ISACA’s North America CACS Conference.
12 Jun 2012
ISACA International Event
Dallas, Texas, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
7 Aug 2012
ISACA International Event
Chicago, Illinois, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
10 Sep 2012
ISACA International Event
Munich, Germany
Euro CACS/ISRM is a multidimensional event featuring audit, security, governance and risk content, and the audit and security programs, tools and the resources you need to be responsive to industry changes.
11 Sep 2012
ISACA International Event
San Francisco, California, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.

Journal Articles: 267 total

Volume 3, 2012
by Aarni Heiskanen, LJK
A program or project portfolio explains how an organization is implementing its strategy with projects.
Volume 3, 2012
by Robert Findlay, CISA
Robert Findlay has had a 30-year career in a variety of IT roles, including computer operations, programming, project management, IT audit and emergency project management.
Volume 3, 2012
by Fabrizio Baiardi, Claudio Telmon, CISA, CISSP, and Daniele Sgandurra, Ph.D.
Haruspex is a risk evaluation methodology defined and implemented by the research group on risk management in the Department of Computer Science at the University of Pisa, Italy.
Volume 2, 2012
by Steven J. Ross, CISA, CISSP, MBCP
The Conference Board study addresses the resilience of companies “to bounce back from a disruption” caused by security events, which are defined rather loosely as environmental disasters, terrorism and cyberattacks.
Volume 2, 2012
by John P. Pironti, CISA, CISM, CGEIT, CRISC, CISSP, ISSAP, ISSMP
Risk and security will no longer be something that the organization consciously considers and instead will become integrated in business-as-usual activities.
Volume 2, 2012
by Kerry A. Anderson, CISA, CISM, CRISC, CGEIT, CISSP, ISSMP, ISSAP, CSSLP, CFE
The closer alignment between RIM and information security may provide an approach to managing increasing data protection concerns and tough privacy regulations rather than maintaining the separation between these critical compliance functions.

Wikis: 2 total

Blog Posts: 100 total

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