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AI3.3 - Infrastructure Maintenance

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI3.3 - Infrastructure Maintenance is contained within Process Popup Acquire and Maintain Technology Infrastructure.

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Infrastructure Maintenance

Develop a strategy and plan for infrastructure maintenance, and ensure that changes are controlled in line with the organisation’s change management procedure. Include periodic reviews against business needs, patch management, upgrade strategies, risks, vulnerabilities assessment and security requirements.

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Value Drivers

  • Monitored maintenance contracts
  • Effective maintenance processes
  • Operational change management for replacement of software
  Risk Drivers
  • Disruptions in production processing
  • Unauthorised access to sensitive software
  • Technology failing to support business needs
  • Violation of licence agreements

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  1. Establish a strategy and plan for infrastructure maintenance to provide overall guidance in line with the organisation’s change management procedures.
  2. Ensure that maintenance of the installed system software (patches, service packs and other updates) is managed through the established change management process and is performed in accordance with vendor procedures and guidelines by qualified and authorised internal and/or vendor personnel.
  3. Maintain documentation of system software, and ensure that it is complete and current. Require vendors to deliver new and updated documentation each time the system software is maintained.
  4. Maintain currency of system software by applying vendor upgrades or patches in a timely manner.
  5. Review on a regular basis the amount of maintenance being performed and the vulnerability to unsupported infrastructure; consider future risks, including security vulnerabilities. Report any issues identified for consideration within the infrastructure planning process.

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Events & Online Learning: 12 total

Journal Articles: 258 total

Volume 3, 2107
by Jayakumar Sundaram, CISA, ISO 27001 LA
The SoA is a continuously updated and controlled document that provides an overview of information security implementation.
Volume 6, 2106
by Venkatasubramanian Ramakrishnan, CISM, CRISC, CHFI
Bayesian networks can capture the complex interdependencies among risk factors and can effectively combine data with expert judgment.
Volume 2, 2018
by Ofir Eitan, CISM, CCSK, CTI
In the wake of the Target breach, the threat of cyberattacks using an enterprise’s supply chain as a delivery vector has become a common concern within the information security community.
Volume 2, 2018
by Robert E. Davis, DBA, CISA, CICA
Innovation is the process of transforming an idea or concept into a functional and marketable value proposition reflecting creative opportunity.
Volume 2, 2018
Until a few years ago, many organizations did not adopt new technologies unless they were proven, stabilized and in use.
Volume 2, 2018
by Indrajit Atluri, CRISC, CISM, CISSP, HCISPP, ITILv3
Cyber insurance, along with cyberrisk, has become a very common agenda item on the boardroom discussion list in recent times.

Wikis: 2 total

Blog Posts: 171 total

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