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AI - Acquire and Implement

PO - Plan and Organize

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AI4.1 - Planning for Operational Solutions

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI4.1 - Planning for Operational Solutions is contained within Process Popup Enable Operation and Use.

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Planning for Operational Solutions

Develop a plan to identify and document all technical, operational and usage aspects such that all those who will operate, use and maintain the automated solutions can exercise their responsibility.

View value and Risk Drivers  help

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Value Drivers

  • Consistent user and operations manuals
  • Support of user training
  • Enhanced service quality
  Risk Drivers
  • Overdue changes
  • Gaps between expectations and capability
  • Inappropriate priority given to different services provided
  • Inadequate budgets and resources to address gaps

View Control Practices  help

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  1. Define and document the operational procedures in advance of implementation, and establish them during acceptance tests to ensure that they are complete, accurate and usable.
  2. Define and document the user procedures in advance of implementation, and establish them during acceptance tests to ensure that they are complete, accurate and usable.

 

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12 Jun 2012
ISACA International Event
Dallas, Texas, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
7 Aug 2012
ISACA International Event
Chicago, Illinois, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
11 Sep 2012
ISACA International Event
San Francisco, California, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
2 Oct 2012
ISACA International Event
Orlando, Florida, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
6 Nov 2012
ISACA International Event
New York, New York, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
11 Dec 2012
ISACA International Event
Las Vegas, Nevada, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.

Journal Articles: 60 total

Volume 3, 2012
by Aarni Heiskanen, LJK
A program or project portfolio explains how an organization is implementing its strategy with projects.
Volume 5, 2011
by Gan Subramaniam, CISA, CISM, CCNA, CCSA, CIA, CISSP, ISO 27001 LA, SSCP
How do you define ‘limited personal use’ of systems, applications and other resources? How do you determine that someone has exceeded the permitted limit? Can any metrics be used to determine whether someone exceeds acceptable limits?
Volume 4, 2011
by Charu Pelnekar, CISA, CISM, ACA, AICWA, BCOM, CISSP, CPA, MCSE, QSA
The goal of this article is to provide guidance on the planning and decision-making processes associated with ISO 27001 implementation.
Volume 4, 2011
by Gan Subramaniam, CISA, CISM, CCNA, CCSA, CIA, CISSP, ISO 27001 LA, SSCP
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Volume 4, 2010
by Thomas J. Bell III, Ph.D., CISA
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Volume 2, 2010
by Chris Fry and Martin Nystrom | Reviewed by Tansu Gumus, CISA, CCNA

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17 Aug 2011
Posted By : masarker | 0 comments
These are five possible ways to discover Unstructured Processes. Regulatory and Compliance processes - People-intensive processes that are kicked off as a result of an external regulatory body and these processes tend to be ad-hoc & on-going change, but...
Posted By : Varun | 1 comments
Se potencia la relación mutua y se acuerda la promoción del Sector TIC de la Comunidad Valenciana. La semana  pasada se llevó a cabo la firma de un convenio de colaboración entre los capítulos valencianos de las asociaciones más importantes a nivel mundia...
Posted By : JavierPeris.Org | 0 comments