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AI4.2 - Knowledge Transfer to Business Management

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI4.2 - Knowledge Transfer to Business Management is contained within Process Popup Enable Operation and Use.

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Knowledge Transfer to Business Management

Transfer knowledge to business management to allow those individuals to take ownership of the system and data, and exercise responsibility for service delivery and quality, internal control, and application administration.

View value and Risk Drivers  help

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Value Drivers

  • Knowledge transfer within the organisation
  • Consistent quality over all affected teams
  • Efficient support for business
  • User manuals supporting business processes
  Risk Drivers
  • Increased reliance on key staff members
  • Problems in daily operations
  • Incidents encountered and repeated
  • Help desk overload

View Control Practices  help

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  1. Establish ownership of the system. Define management and administrative functions, security and control procedures, and training requirements.
  2. Create management documentation, including roles and responsibilities, segregation of duties, business continuity considerations, access and privilege controls, administration procedures, and internal control procedures.
  3. Involve business management in the creation of management documentation, and integrate any procedures with existing management and control procedures.
  4. Provide training to business management on how to manage the system effectively.
  5. Collect regular feedback from business management on the adequacy of the supporting documentation, procedures and related training.

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Documents & Publications: 35 total

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Events & Online Learning: 3 total

16 Mar 2015
ISACA International Event
Orlando, FL, USA
1 Aug 2016
ISACA International Event
Chicago, IL, USA
4 Jun 2018
ISACA International Event
Philadelphia, PA, USA

Journal Articles: 71 total

Volume 3, 2107
by Jayakumar Sundaram, CISA, ISO 27001 LA
The SoA is a continuously updated and controlled document that provides an overview of information security implementation.
Volume 1, 2018
by Adeniyi Akanni, Ph. D., CISA, CRISC, ITIL
This article describes a six-stage cycle of implementing big data in commercial banks, points out the major challenges in implementation and provides a suggested solution.
Volume 4, 2017
by Vimal Mani, CISA, CISM, Six Sigma Black Belt
Blockchain is a distributed database that maintains a continuously growing list of records called blocks that are secured from any kind of tampering and revision efforts.
Volume 4, 2017
by Mathew Nicho, Ph.D., CEH, CIS, ITIL Foundation, RWSP, SAP, Shafaq Khan, Ph.D., CIS, PMBOK, PMP, SAP, and Ram Mohan, CRISC, CISM, CGEIT, ISO 27001, ITIL Foundation
A key issue often cited by information systems (IS) executives in the last three decades is aligning IT with business, which assists in realizing value from IT investments.
Volume 3, 2017
by Vasant Raval, DBA, CISA, ACMA, and Rajesh Sharma, Ph.D., ITIL-F, Six Sigma Black Belt
Success does not teach much, if anything; it is the failure that provides lessons to do better in the future.
Volume 3, 2017
by Shemlse Gebremedhin Kassa, CISA, CEH
The first steps in information security strategic planning in any form of business are risk management and risk evaluation.

Wikis: 2 total

Blog Posts: 18 total

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Recently, I witnessed an interesting webcast by Scopism, an UK-based consulting and training company. They announced the publication of the SIAM(c) Foundation Body of Knowledge, available for free through their website www.scopism.com. Service Integration...
Posted By : Peter873 | 0 comments
The real success story is adoption of technology, and adoption is possible if the team which is implementing the Tech solution have vision and purpose of that solution to be adoptable by larger users / stake holders. We always do not get green field proje...
Posted By : Gopal207 | 0 comments
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Let us have positive inspirational slogans for every situation. Last week I started the project meeting like this: I don't know you are all so good at tuning the website. The performance is now is wonderful. I could witness reduction of stress, anxiety an...
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