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AI4.2 - Knowledge Transfer to Business Management

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI4.2 - Knowledge Transfer to Business Management is contained within Process Popup Enable Operation and Use.

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Knowledge Transfer to Business Management

Transfer knowledge to business management to allow those individuals to take ownership of the system and data, and exercise responsibility for service delivery and quality, internal control, and application administration.

View value and Risk Drivers  help

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Value Drivers

  • Knowledge transfer within the organisation
  • Consistent quality over all affected teams
  • Efficient support for business
  • User manuals supporting business processes
  Risk Drivers
  • Increased reliance on key staff members
  • Problems in daily operations
  • Incidents encountered and repeated
  • Help desk overload

View Control Practices  help

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  1. Establish ownership of the system. Define management and administrative functions, security and control procedures, and training requirements.
  2. Create management documentation, including roles and responsibilities, segregation of duties, business continuity considerations, access and privilege controls, administration procedures, and internal control procedures.
  3. Involve business management in the creation of management documentation, and integrate any procedures with existing management and control procedures.
  4. Provide training to business management on how to manage the system effectively.
  5. Collect regular feedback from business management on the adequacy of the supporting documentation, procedures and related training.

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Documents & Publications: 71 total

Events & Online Learning: 2 total

30 Sep 2013
ISACA International Event
Medellín, Colombia
La Conferencia Latinoamericana CACS/ISRM 2013 en Medellín, Colombia es la conferencia principal latinoamericana para los profesionales de auditoría, riesgo y seguridad de la información. Ahorre más de EE.UU. $ 100 si se inscribe antes del 7 de agosto!
14 Oct 2013
ISACA International Event
Boston, MA, USA

Journal Articles: 68 total

Volume 3, 2013
by Larry G. Wlosinski, CISA, CISM, CRISC, CAP, CDP, CISSP, ITIL
How will an organization’s information security staff be affected if the organization’s computer systems are moved to a cloud environment?
Volume 2, 2013
by Nurudeen Odeshina, CISA, CISM, CRISC, ISO 27001 LI, ITSM
As is often said, “information security is not a destination, it is a journey,” and for the organization it means continuous improvement.
Volume 2, 2013
by Darlene Tester
Not performing a full risk assessment before determining what security controls should be implemented is equivalent to not “looking before you leap.”
Volume 2, 2013
by Rajesh Bhatia, CISA, CGEIT, PMP, MDP
This article discusses the benefits of using the framework of the five IT governance focus areas.
Volume 1, 2013
by Rajesh Bhatia, CISA, CGEIT, PMP, MDP
IT governance implementation and institutionalization in enterprise business units is dependent on buy-in from the business-unit executives.
Volume 1, 2013
by Ingrid Robinson, CPA, CIA, and Margaret Jodha, CPA, CGA
Today’s IT business environment requires regulatory compliance, cost control, availability, risk management, business alignment, timely project delivery, change and continuous innovation to deliver stakeholder value.

Wikis: 2 total

Blog Posts: 7 total

A recent publication in a local newspaper, indicated that an employee was charged with fraud with regards to claims of insurance payments that were lodged with the company were paid out to people who were not entitled to receive such payments. What po...
Posted By : Paulina.PNI | 1 comments
Grupos de Estudio para Acreditaciones de JUNIO, SEPTIEMBRE Y DICIEMBRE 2013. Para los que esten interesados en la presentación del exámen de certificación CISA y CISM  o para cualquiera que desee comenzar a prepararse para estas o las próximas pruebas, pu...
Posted By : Alexander Osorio | 0 comments
DISCLAIMER :- Below information is just for knowledge sharing purpose and reference. Personally or on behalf of any organization; I do not recommend any specific / particular tool listed below. These are the ones which I have come across. there may be t...
Posted By : prathameshkarekar | 0 comments
In our current challenging financial times, businesses globally are trying to get by doing more with less.  In the past few years since the onslaught of the recession in 2007, companies have slashed positions that were thought to not be essential to survi...
Posted By : Robert992 | 1 comments
17 Aug 2011
Posted By : masarker | 0 comments
These are five possible ways to discover Unstructured Processes. Regulatory and Compliance processes - People-intensive processes that are kicked off as a result of an external regulatory body and these processes tend to be ad-hoc & on-going change, but...
Posted By : Varun | 1 comments