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AI6.1 - Change Standards and Procedures

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI6.1 - Change Standards and Procedures is contained within Process Popup Manage Changes.

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Change Standards and Procedures

Set up formal change management procedures to handle in a standardised manner all requests (including maintenance and patches) for changes to applications, procedures, processes, system and service parameters, and the underlying platforms.

View value and Risk Drivers  help

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Value Drivers

  • An agreed-upon and standardised approach for managing changes in an efficient and effective manner
  • Changes reviewed and approved in a consistent and co-ordinated way
  • Formally defined expectations and performance measurement
   Risk Drivers
  • Inappropriate resource allocation
  • No tracking of changes
  • Insufficient control over emergency changes
  • Increased likelihood of unauthorised changes being introduced to key business systems
  • Failure to comply with compliance requirements
  • Unauthorised changes
  • Reduced system availability

View Control Practices  help

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  1. 1. Develop, document and promulgate a change management framework that specifies the policies and processes, including:
    • Roles and responsibilities
    • Classification and prioritisation of all changes based on business risk
    • Assessment of impact
    • Authorisation and approval of all changes by the business process owners and IT
    • Tracking and status of changes
    • Impact on data integrity (e.g., all changes to data files being made under system and application control rather than by direct user intervention)
  2. Establish and maintain version control over all changes.
  3. Implement roles and responsibilities that involve business process owners and appropriate technical IT functions. Ensure appropriate segregation of duties.
  4. Establish appropriate record management practices and audit trails to record key steps in the change management process. Ensure timely closure of changes. Elevate and report to management changes that are not closed in a timely fashion.
  5. Consider the impact of contracted services providers (e.g., of infrastructure, application development and shared services) on the change management process. Consider integration of organisational change management processes with change management processes of service providers. Consider the impact of the organisational change management process on contractual terms and SLAs.

 

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7 May 2012
ISACA International Event
North America CACS 2012
Orlando, Florida, USA
Get the knowledge you need to stay one step ahead of the competition and keep up with changing professional trends at ISACA’s North America CACS Conference.
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12 Jun 2012
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7 Aug 2012
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11 Sep 2012
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2 Oct 2012
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Orlando, Florida, USA
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Journal Articles: 40 total

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Volume 1, 2012
Key Issues, Challenges and Resolutions in Implementing Business Continuity Projects
by Rama Lingeswara Satyanarayana Tammineedi, CISA, BCCE, CBCP, CISSP, PMP
Business continuity management (BCM) is a holistic process to ensure uninterrupted availability of all key business resources required to support critical business activities, whether manual or IT-enabled, in the event of business disruption.
Volume 5, 2011
Auditing IT Risk Associated With Change Management and Application Development
by Tommie W. Singleton, Ph.D., CISA, CGEIT, CITP, CPA
This article provides the IT auditor with concepts, techniques, processes and structures that can mitigate the change management risk associated with AppDev.
Volume 4, 2011
The Triangulated Pendulum
by Steven J. Ross, CISA, CISSP, MBCP
BCM and CMP can be dissociated from DRP, but data disruptions ripple through entire organizations.
Volume 3, 2011
JOnline: An Introduction to Incident Preparedness and Operational Continuity Management Based on ISO/PAS 22399:2007
by Haris Hamidovic, CIA, ISMS IA, ITIL-F, IT Project+
The main objective of this article is to provide an introduction to the key elements of IPOCM, based on ISO/PAS 22399:2007.
Volume 2, 2011
An Introduction to ICT Continuity Based on BS 25777
by Haris Hamidovic, CIA, ISMS IA, ITIL-F
This article provides an introduction to the key elements of ICT continuity based on BS 25777.
Volume 5, 2010
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by Loic Jegousse, CISA, CISM
This article explores the concepts of a risk management model in the context of change management to IT systems, and their ramifications with respect to system life cycle controls.
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17 Aug 2011
IT Security
Posted By : masarker | 0 comments
21 Nov 2010
El PP y el control de cambios
El País de ayer abría en portada con la siguiente noticia relacionada con las elecciones catalanas: "La 'caza' de inmigrantes da puntos en el videojuego del PP". Os adelanto que no voy a hablar de política, así que, los que hayáis llegado hasta aquí por e...
Posted By : Antonio Ramos | 0 comments
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