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AI6.1 - Change Standards and Procedures

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI6.1 - Change Standards and Procedures is contained within Process Popup Manage Changes.

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Change Standards and Procedures

Set up formal change management procedures to handle in a standardised manner all requests (including maintenance and patches) for changes to applications, procedures, processes, system and service parameters, and the underlying platforms.

View value and Risk Drivers  help

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Value Drivers

  • An agreed-upon and standardised approach for managing changes in an efficient and effective manner
  • Changes reviewed and approved in a consistent and co-ordinated way
  • Formally defined expectations and performance measurement
   Risk Drivers
  • Inappropriate resource allocation
  • No tracking of changes
  • Insufficient control over emergency changes
  • Increased likelihood of unauthorised changes being introduced to key business systems
  • Failure to comply with compliance requirements
  • Unauthorised changes
  • Reduced system availability

View Control Practices  help

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  1. 1. Develop, document and promulgate a change management framework that specifies the policies and processes, including:
    • Roles and responsibilities
    • Classification and prioritisation of all changes based on business risk
    • Assessment of impact
    • Authorisation and approval of all changes by the business process owners and IT
    • Tracking and status of changes
    • Impact on data integrity (e.g., all changes to data files being made under system and application control rather than by direct user intervention)
  2. Establish and maintain version control over all changes.
  3. Implement roles and responsibilities that involve business process owners and appropriate technical IT functions. Ensure appropriate segregation of duties.
  4. Establish appropriate record management practices and audit trails to record key steps in the change management process. Ensure timely closure of changes. Elevate and report to management changes that are not closed in a timely fashion.
  5. Consider the impact of contracted services providers (e.g., of infrastructure, application development and shared services) on the change management process. Consider integration of organisational change management processes with change management processes of service providers. Consider the impact of the organisational change management process on contractual terms and SLAs.

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Documents & Publications: 20 total

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Books
English: CISA Review Questions, Answers & Explanations Manual 2013 Supplement
Posted by ISACA 131 days ago
Books
English: CISA Review Questions, Answers & Explanations Manual 2013
Posted by ISACA 131 days ago
Books
English: CISA Review Manual 2013
Posted by ISACA 131 days ago
Downloads
CISA Practice Question Database v13 (Download)
Posted by ISACA 131 days ago
Exam Preparation
CISA Practice Question Database v13 (CD-ROM)
Posted by ISACA 131 days ago
Books
IT Governance: Policies & Procedures, 2013 Edition
Posted by ISACA 137 days ago
View All »

Events & Online Learning: 3 total

16 Sep 2013
ISACA International Event
2013 EuroCACS / ISRM
London, England
Stay on top of the trends and opportunities of the dynamic technology industry at EuroCACS/ISRM 2013 in Berlin—the leading European conference for IT audit, assurance, security and risk professionals. Save over US $200 when you register by 22 July!
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30 Sep 2013
ISACA International Event
Conferencia Latinoamericana
Medellín, Colombia
La Conferencia Latinoamericana CACS/ISRM 2013 en Medellín, Colombia es la conferencia principal latinoamericana para los profesionales de auditoría, riesgo y seguridad de la información. Ahorre más de EE.UU. $ 100 si se inscribe antes del 7 de agosto!
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6 Nov 2013
ISACA International Event
North America ISRM 2013
Las Vegas, NV, USA
North America ISRM is a multidimensional event featuring security and risk content, and the security programs, tools and the resources you need to be responsive to industry changes.
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Journal Articles: 43 total

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Volume 2, 2013
HelpSource Q&A
by Ganapathi Subramaniam, CISA, CISM
How do you audit the effectiveness of a command centre of a crisis management plan in the context of business continuity planning?
Volume 5, 2012
JOnline: An Introduction to Crisis Management
by Haris Hamidovic, CIA, ISMS IA, ITIL, IT Project+
Risk that is not identified, or at least not identified with the scale and intensity it presents, can produce a crisis.
Volume 4, 2012
How to Maximize Evidential Weight of Electronically Stored Information
by Haris Hamidovic, CIA, ISMS IA, ITIL, IT Project+
Deterring cybercrime is an integral component of a national cybersecurity and critical information infrastructure protection strategy.
Volume 1, 2012
Key Issues, Challenges and Resolutions in Implementing Business Continuity Projects
by Rama Lingeswara Satyanarayana Tammineedi, CISA, BCCE, CBCP, CISSP, PMP
Business continuity management (BCM) is a holistic process to ensure uninterrupted availability of all key business resources required to support critical business activities, whether manual or IT-enabled, in the event of business disruption.
Volume 5, 2011
Auditing IT Risk Associated With Change Management and Application Development
by Tommie W. Singleton, Ph.D., CISA, CGEIT, CITP, CPA
This article provides the IT auditor with concepts, techniques, processes and structures that can mitigate the change management risk associated with AppDev.
Volume 4, 2011
The Triangulated Pendulum
by Steven J. Ross, CISA, CISSP, MBCP
BCM and CMP can be dissociated from DRP, but data disruptions ripple through entire organizations.
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Blog Posts: 5 total

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18 Mar 2013
VENEZUELA, Cursos de Preparación Examenes CISA, CISM, CRISC, COBIT
Grupos de Estudio para Acreditaciones de JUNIO, SEPTIEMBRE Y DICIEMBRE 2013. Para los que esten interesados en la presentación del exámen de certificación CISA y CISM  o para cualquiera que desee comenzar a prepararse para estas o las próximas pruebas, pu...
Posted By : Alexander Osorio | 0 comments
24 Jun 2012
SaaS Security and Compliance Concerns
Security is one of the major concerns which hold enterprises from embracing the cloud. But some think that this is manageable and as such have started adopting cloud based SaaS applications. Cloud based Enterprise solutions like Sales Force, Service Now, ...
Posted By : Kannan | 0 comments
20 Jun 2012
Los riesgos que no pueden ignorarse en mobile banking
Es importantísimo reconocer que la banca móvil y pagos móviles han llegado para quedarse y que aquellos bancos que no se ocupen ahora en prepararse tendrán grandes problemas en el largo plazo y esta es una opinión compartida con el equipo de BITS (Financi...
Posted By : Diego San Esteban | 0 comments
17 Aug 2011
IT Security
Posted By : masarker | 0 comments
21 Nov 2010
El PP y el control de cambios
El País de ayer abría en portada con la siguiente noticia relacionada con las elecciones catalanas: "La 'caza' de inmigrantes da puntos en el videojuego del PP". Os adelanto que no voy a hablar de política, así que, los que hayáis llegado hasta aquí por e...
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