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AI6.4 - Change Status Tracking and Reporting

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI6.4 - Change Status Tracking and Reporting is contained within Process Popup Manage Changes.

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Change Status Tracking and Reporting

Establish a tracking and reporting system to document rejected changes, communicate the status of approved and in-process changes, and complete changes. Make certain that approved changes are implemented as planned.

View value and Risk Drivers  help

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Value Drivers

  • An agreed-upon and standardised approach for managing changes in an efficient and effective manner
  • Formally defined expectations and performance measurement
  • Consistent change procedure
  Risk Drivers
  • Insufficient allocation of resources
  • Changes not recorded and tracked
  • Undetected unauthorised changes to the production environment

View Control Practices  help

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  1. Establish a process to allow requestors and stakeholders to track the status of requests throughout the various stages of the change management process.
  2. Categorise change requests in the tracking process (e.g., rejected, approved but not yet initiated, approved and in process, and closed).
  3. Implement change status reports with performance metrics to enable management review and monitoring of both the detailed status of changes and the overall state (e.g., aged analysis of change requests). Ensure that status reports form an audit trail so changes can subsequently be tracked from inception to eventual disposition.
  4. Monitor open changes to ensure that all approved changes are closed in a timely fashion, depending on priority.

 

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7 May 2012
ISACA International Event
Orlando, Florida, USA
Get the knowledge you need to stay one step ahead of the competition and keep up with changing professional trends at ISACA’s North America CACS Conference.
12 Jun 2012
ISACA International Event
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ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
7 Aug 2012
ISACA International Event
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ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
11 Sep 2012
ISACA International Event
San Francisco, California, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
2 Oct 2012
ISACA International Event
Orlando, Florida, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
6 Nov 2012
ISACA International Event
New York, New York, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.

Journal Articles: 40 total

Volume 1, 2012
by Rama Lingeswara Satyanarayana Tammineedi, CISA, BCCE, CBCP, CISSP, PMP
Business continuity management (BCM) is a holistic process to ensure uninterrupted availability of all key business resources required to support critical business activities, whether manual or IT-enabled, in the event of business disruption.
Volume 5, 2011
by Tommie W. Singleton, Ph.D., CISA, CGEIT, CITP, CPA
This article provides the IT auditor with concepts, techniques, processes and structures that can mitigate the change management risk associated with AppDev.
Volume 4, 2011
by Steven J. Ross, CISA, CISSP, MBCP
BCM and CMP can be dissociated from DRP, but data disruptions ripple through entire organizations.
Volume 3, 2011
by Haris Hamidovic, CIA, ISMS IA, ITIL-F, IT Project+
The main objective of this article is to provide an introduction to the key elements of IPOCM, based on ISO/PAS 22399:2007.
Volume 2, 2011
by Haris Hamidovic, CIA, ISMS IA, ITIL-F
This article provides an introduction to the key elements of ICT continuity based on BS 25777.
Volume 5, 2010
by Loic Jegousse, CISA, CISM
This article explores the concepts of a risk management model in the context of change management to IT systems, and their ramifications with respect to system life cycle controls.

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17 Aug 2011
Posted By : masarker | 0 comments
El País de ayer abría en portada con la siguiente noticia relacionada con las elecciones catalanas: "La 'caza' de inmigrantes da puntos en el videojuego del PP". Os adelanto que no voy a hablar de política, así que, los que hayáis llegado hasta aquí por e...
Posted By : Antonio Ramos | 0 comments