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AI6.4 - Change Status Tracking and Reporting

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI6.4 - Change Status Tracking and Reporting is contained within Process Popup Manage Changes.

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Change Status Tracking and Reporting

Establish a tracking and reporting system to document rejected changes, communicate the status of approved and in-process changes, and complete changes. Make certain that approved changes are implemented as planned.

View value and Risk Drivers  help

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Value Drivers

  • An agreed-upon and standardised approach for managing changes in an efficient and effective manner
  • Formally defined expectations and performance measurement
  • Consistent change procedure
  Risk Drivers
  • Insufficient allocation of resources
  • Changes not recorded and tracked
  • Undetected unauthorised changes to the production environment

View Control Practices  help

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  1. Establish a process to allow requestors and stakeholders to track the status of requests throughout the various stages of the change management process.
  2. Categorise change requests in the tracking process (e.g., rejected, approved but not yet initiated, approved and in process, and closed).
  3. Implement change status reports with performance metrics to enable management review and monitoring of both the detailed status of changes and the overall state (e.g., aged analysis of change requests). Ensure that status reports form an audit trail so changes can subsequently be tracked from inception to eventual disposition.
  4. Monitor open changes to ensure that all approved changes are closed in a timely fashion, depending on priority.

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Events & Online Learning: 1 total

13 Aug 2018
ISACA International Event
Nashville, Tennessee, US
2018 GRC Conference - 13-15 August , Nashville, TN. Explore the future of Governance Risk and Control through expert-led workshops and sessions developed by the IIA and ISACA. Register early for our GRC learning tracks.

Journal Articles: 38 total

Volume 3, 2018
by Jen Hajigeorgiou, Editor
The ISACA Journal has a proud tradition of serving our community for more than 40 years, evolving to meet the needs and interests of practitioners amid the ever-changing technology landscape.
Volume 3, 2018
by Yuri Bobbert, CISM, CISA, SCF, and Talitha Papelard-Agteres, CISM
Understanding the key factors that influence effective BIS is crucial for business leaders; otherwise, security problems can occur, which can lead to financial loss, unavailability, reputational damage or even bankruptcy.
Volume 2, 2018
by Steven J. Ross, CISA, CISSP, MBCP
In this era of multi-modal technology, many disaster recovery issues are solved, some are simply transferred and a few are made worse.
Volume 2, 2018
by Ray Cheung, CISA, CITP, CPA, Vikas Sharma, CISA and Bhupinder Singh, CISA, CISM, ITIL v3, PMP, QSA
It is no surprise that many enterprises, ranging from early start-ups to mature global enterprises, have considered or implemented a migration to Amazon Web Services’ (AWS) cloud computing services.
Volume 1, 2018
by Chris Poulin
While today everyone worships their smartphones as if the device itself demands their constant and public attention, there’s a new transformative technology that’s even more pervasive...
Volume 1, 2018
by Ian Cooke, CISA, CGEIT, CRISC, COBIT Assessor and Implementer, CFE, CPTE, DipFM, ITIL Foundation, Six Sigma Green Belt
Innovative technologies such as VMs and the cloud help the efficiency and effectiveness of backup and recovery plans, but they do not replace the need to plan, document, or test and test again.

Wikis: 2 total

Blog Posts: 8 total

“Enterprise architecture is now a strategic componentof every forward-thinking organization around the world.”Source: http://feapo.org/press-release-ea-perspectives-white-paper/ Related Article: Common Perspective on Enterprise Architecture: http://feapo....
Posted By : SA | 1 comments
  Rob Stroud is the New York based Vice President of Strategy and Innovation at CA Technologies and is the current President for the 2014-15 administrative term.  I caught up with Rob in Australia when he visited Canberra in June 2014...
Posted By : Rob Hanson | 2 comments
Agile technique in software development has been around for quite some time. There have been efforts to adopt the agile techniques for strategic planning, alignment and execution. Following are some of the relevant articles/blog posts in this area. The to...
Posted By : SA | 0 comments
13 Nov 2014
Posted By : masarker | 4 comments
Enterprise Architecture (EA) is about holistic understanding of the enterprise including the business side. I had to stress on the business side as sometimes the EA is taken as IT Architecture. EA is a combination of IT and Business Architectures. It take...
Posted By : SA | 0 comments
28 Jan 2014
Welcome to my blog which will be dedicated to views and discussions on Enterprise Architect (EA) and Business-IT Alignment (BITA). I encourage the colleagues to join the ISACA topic group for "Strategic Planning/Alignment" for initiating and promoting...
Posted By : SA | 0 comments