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AI7.1 - Training

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI7.1 - Training is contained within Process Popup Install and Accredit Solutions and Changes.

Learn more about COBIT and related publications.

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Training

Train the staff members of the affected user departments and the operations group of the IT function in accordance with the defined training and implementation plan and associated materials, as part of every information systems development, implementation or modification project.

View value and Risk Drivers  help

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Value Drivers

  • Consistent development of new skills
  • Enhanced training for effective and efficient job performance
  • Familiarisation with new or modified systems
   Risk Drivers
  • Failure to promptly detect problems with systems or their use
  • Gaps in knowledge to perform required duties and activities
  • Errors resulting from new projects

View Control Practices  help

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  1. For systems development, implementation or modification projects, a training plan is an integral part of the overall project master plan. Ensure that the plan clearly identifies learning objectives, resources, key milestones, dependencies and critical path tasks impacting the delivery of the training plan. The plan should consider alternative training strategies depending on the business needs, risk level (e.g., for mission-critical systems, a formal system of user accreditation and reaccreditation may be appropriate), and regulatory and compliance requirements (e.g., impact of varying privacy laws may require adaptation of the training at a national level).
  2. Ensure that the training plan identifies and addresses all impacted groups, including business end users, IT operations, support and IT application development training, and service providers. The training plan should incorporate the delivery of the training in a timely manner. It should also identify staff members who must be trained and those for whom training is desirable.
  3. Consider alternative training strategies that satisfy the training requirements, and select the most cost-effective approach that aligns with the organisation’s training framework. Alternative strategies include train the trainer, end-user accreditation and intranet-based training.
  4. Confirm that there is a process to ensure that the training plan is executed satisfactorily. Complete the documentation detailing compliance with the training plan. Examples of information include lists of staff members invited to attend the training, attendees, evaluations of achievement of learning objectives and other feedback.
  5. Monitor training to obtain feedback that could lead to potential improvements in either the training or the system.
  6. Monitor all planned changes to ensure that training requirements have been considered and suitable plans created. Consider postponing the change if training has not been performed and the lack of training would jeopardise the implementation of the change.

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Events & Online Learning: 3 total

16 Sep 2013
ISACA International Event
2013 EuroCACS / ISRM
London, England
Stay on top of the trends and opportunities of the dynamic technology industry at EuroCACS/ISRM 2013 in Berlin—the leading European conference for IT audit, assurance, security and risk professionals. Save over US $200 when you register by 22 July!
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30 Sep 2013
ISACA International Event
Conferencia Latinoamericana
Medellín, Colombia
La Conferencia Latinoamericana CACS/ISRM 2013 en Medellín, Colombia es la conferencia principal latinoamericana para los profesionales de auditoría, riesgo y seguridad de la información. Ahorre más de EE.UU. $ 100 si se inscribe antes del 7 de agosto!
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6 Nov 2013
ISACA International Event
North America ISRM 2013
Las Vegas, NV, USA
North America ISRM is a multidimensional event featuring security and risk content, and the security programs, tools and the resources you need to be responsive to industry changes.
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Journal Articles: 117 total

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Volume 3, 2013
IT Security Responsibilities Change When Moving to the Cloud
by Larry G. Wlosinski, CISA, CISM, CRISC, CAP, CDP, CISSP, ITIL
How will an organization’s information security staff be affected if the organization’s computer systems are moved to a cloud environment?
Volume 3, 2013
What Is Big Data and What Does It Have to Do With IT Audit?
by Kumar Setty, CISA, and Rohit Bakhshi
Big data not only encompasses the classic world of transactions, but also includes the new world of interactions and observations.
Volume 2, 2013
ISO/IEC 27001:2005 Implementation and Certification—Doing It Again and Again
by Nurudeen Odeshina, CISA, CISM, CRISC, ISO 27001 LI, ITSM
As is often said, “information security is not a destination, it is a journey,” and for the organization it means continuous improvement.
Volume 2, 2013
Is the TJ Hooper Case Relevant for Today’s Information Security Environment?
by Darlene Tester
Not performing a full risk assessment before determining what security controls should be implemented is equivalent to not “looking before you leap.”
Volume 1, 2013
IT Governance Implementation—Formulating and Presenting Practical Business Cases
by Rajesh Bhatia, CISA, CGEIT, PMP, MDP
IT governance implementation and institutionalization in enterprise business units is dependent on buy-in from the business-unit executives.
Volume 1, 2013
Building and Maintaining Effective Mechanisms for Implementing IT Governance
by Ingrid Robinson, CPA, CIA, and Margaret Jodha, CPA, CGA
Today’s IT business environment requires regulatory compliance, cost control, availability, risk management, business alignment, timely project delivery, change and continuous innovation to deliver stakeholder value.
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Blog Posts: 14 total

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18 Mar 2013
VENEZUELA, Cursos de Preparación Examenes CISA, CISM, CRISC, COBIT
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13 Mar 2013
Remote Power management of machines in corporate network
DISCLAIMER :- Below information is just for knowledge sharing purpose and reference. Personally or on behalf of any organization; I do not recommend any specific / particular tool listed below. These are the ones which I have come across. there may be t...
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24 Jun 2012
SaaS Security and Compliance Concerns
Security is one of the major concerns which hold enterprises from embracing the cloud. But some think that this is manageable and as such have started adopting cloud based SaaS applications. Cloud based Enterprise solutions like Sales Force, Service Now, ...
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20 Jun 2012
Los riesgos que no pueden ignorarse en mobile banking
Es importantísimo reconocer que la banca móvil y pagos móviles han llegado para quedarse y que aquellos bancos que no se ocupen ahora en prepararse tendrán grandes problemas en el largo plazo y esta es una opinión compartida con el equipo de BITS (Financi...
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20 Jun 2012
EAI Challenges
The increased complexity and diversity in the information systems and the inability to rebuild the information systems from scratch is forcing enterprises to look at EAI as an alternative solution that will help extend the life of the existing application...
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