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AI7.9 - Post-implementation Review

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective AI7.9 - Post-implementation Review is contained within Process Popup Install and Accredit Solutions and Changes.

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Post-implementation Review

Establish procedures in line with the organisational change management standards to require a post-implementation review as set out in the implementation plan.

View value and Risk Drivers  help

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Value Drivers

  • An agreed-upon and standardised approach for post-implementation reviews
  • Consistent and transparent review procedure
  • Efficient use of organisational resources
  • Improved end-user satisfaction
  Risk Drivers
  • Failure to identify that systems do not meet end users’ needs
  • Return on investments failing to meet management’s expectations

View Control Practices  help

Hide Control Practices  help

  1. Establish procedures to ensure that post-implementation reviews identify, assess and report on the extent to which:
    • Business requirements have been met
    • Expected benefits have been realised
    • The system is considered usable
    • Internal and external stakeholders’ expectations are met
    • Unexpected impacts on the organisation have occurred
    • Key risks are mitigated
    • The change management, installation and accreditation processes were performed effectively and efficiently
  2. Consult business process owners and IT technical management in the choice of metrics for measurement of success and achievement of requirements and benefits.
  3. Ensure that the form of the post-implementation review is in accordance with the organisational change management process. Involve business process owners and third parties, as appropriate.
  4. Consider requirements for post-implementation review arising from outside business and IT (e.g., internal audit, enterprise risk management, regulatory compliance).
  5. Agree on and implement an action plan to address issues identified in the post-implementation review. Involve business process owners and IT technical management in the development of the action plan.

Discussions: 3 total

Must be a Topic member to contribute
Hi: For my education and awareness, I am wondering if anyone here could provide some insights based on past experience and knowledge in regards to commercial products (multi-million dollars) such as software applications. Instead of developing from scr...
Wang Thiam (Paul)431 | 6/14/2018 9:37:46 AM | COMMENTS(0)
I am looking for an Audit Program for Post Implementation Reviews.  Any resources available? If there is anything Healthcare-Specific, that would be even better.  Thanks.  Tony
ajbruno | 5/5/2017 2:59:58 PM | COMMENTS(2)
Dear All , could you please provide a version of PIR audit program ?  Best regards.
DONATIEN391 | 5/1/2017 7:06:17 PM | COMMENTS(0)

Documents & Publications: 42 total

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Books
Posted by ISACA 618 days ago
Books
Posted by ISACA 947 days ago
ICQs and Audit Programs
Posted by ISACA 1397 days ago
Downloads
Posted by ISACA 1458 days ago

Events & Online Learning: 7 total

13 Aug 2018
ISACA International Event
Nashville, Tennessee, US
2018 GRC Conference - 13-15 August , Nashville, TN. Explore the future of Governance Risk and Control through expert-led workshops and sessions developed by the IIA and ISACA. Register early for our GRC learning tracks.

Journal Articles: 150 total

Volume 3, 2107
by Jayakumar Sundaram, CISA, ISO 27001 LA
The SoA is a continuously updated and controlled document that provides an overview of information security implementation.
Volume 3, 2018
by Giuliano Pozza, CGEIT, e-CF Plus (CIO), ITIL v3
The world of information and data management is changing faster than anyone could have predicted a few years ago, and attention to sensitive data protection is growing, as the new GDPR is clearly proving.
Volume 3, 2018
by Jen Hajigeorgiou, Editor
The ISACA Journal has a proud tradition of serving our community for more than 40 years, evolving to meet the needs and interests of practitioners amid the ever-changing technology landscape.
Volume 3, 2018
by Chip Jarnagin, CISSP, CSM, PMP, and Sonja Hammond, CISSP, ITIL Foundation, PCI-ISA
The exposure of data for up to 14 million of Verizon’s customers in July 2017 was an enormous embarrassment, particularly for an organization that presents itself as a premium cybersecurity consultancy.
Volume 3, 2018
by T. Sean Kelly
Proactive IG requires collaboration among legal, compliance, security and IT teams to take an incremental, measurable approach to deal with today’s enterprise data challenges.
Volume 3, 2018
by Ofir Eitan, CISM, CCSK, CTI
One of the major challenges chief information security officers (CISOs) face in almost any organization is prioritizing information security interests with regard to IT interests.

Wikis: 2 total

Blog Posts: 28 total

5 Jun 2018
Recently, I witnessed an interesting webcast by Scopism, an UK-based consulting and training company. They announced the publication of the SIAM(c) Foundation Body of Knowledge, available for free through their website www.scopism.com. Service Integration...
Posted By : Peter873 | 2 comments
My personal thoughts after listening to C-level executives at the CxO Roundtable Series sponsored by Intel, IBM, HyTrust & ReedSmith. For an invite, please reach out to me. Data Protection under the GDPR For past few months, I’ve been helping to org...
Posted By : Thomas152 | 1 comments
Mi primer acercamiento real al Framework (o Marco de Referencia) de ISACA COBIT 5, fue a mediados del año pasado (2016) cuando decidí tomar un curso de examinación para la certificación de COBIT® 5 Foundation (Fundamentos de COBIT 5). La jerga técnica me ...
Posted By : MNUNEZA | 0 comments
Information Security and Privacy is hot issue at present time. Number of security breaches is rapidly increasing.  In case of late detection, costs of breaches are skyrocketing. In the same time Artificial Intelligence (AI), Machine Learning (ML) are fast...
Posted By : Dragan Pleskonjic | 0 comments
My previous blog under name "Dragan on Security" was at location: http://conwex.info/blog/. It was active from August 28, 2005 to October 3, 2012. By beginning of 2017 it is moved to new location http://www.dragan-pleskonjic.com/blog/. With possibility to...
Posted By : Dragan Pleskonjic | 0 comments
The real success story is adoption of technology, and adoption is possible if the team which is implementing the Tech solution have vision and purpose of that solution to be adoptable by larger users / stake holders. We always do not get green field proje...
Posted By : Gopal207 | 0 comments