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COBIT Focus - Improving the RFP and Contracts Process With COBIT 5

Join author Przemek Tomczak as he responds to ISACA member questions beginning 22 September 2014. Add your questions by responding to this post!

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Changing IT service providers is never a simple undertaking. It is even more challenging when the organization making the change is responsible for processing meter reads and supporting the billing of more than four million customers on time-of-use rates. Such complexity necessitated a framework to help guide the search and contract process so the organization, in this case, turned to COBIT® 5 ... Read the rest of the article here
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