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COBIT Focus - Stakeholder Needs in City Planning

Join author Avinash Kadam as he responds to ISACA member questions beginning 3 November 2014. Add your questions by responding to this post!

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City planners today have the daunting task of managing ever-expanding cities with burgeoning populations that put heavy demands on infrastructure. Stakeholders are impatient as basic civic facilities rarely meet expectations. How can COBIT® 5, a business framework for governance and management of IT, help to meet the stakeholders’ needs?

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RE: COBIT Focus - Stakeholder Needs in City Planning

Why I wrote this article? Today IT is helping us address many day to day challenges. Be it health care, education, travel, the list is endless. However, technology should be deployed to address stakeholders’ needs. Approach suggested by COBIT 5 is truly universal. I tried to apply it to modern day town planning. Town planner can use IT to address many of the challenges faced by the residents. But are they setting the priorities right? I have taken two major systems essential for our cities and identified a number of IT systems that support them. But before we seek help from IT, stakeholder needs should be considered. Otherwise we may end-up in spending money on technology which does not bring desired benefit to stakeholders, neither optimises risks nor resources. Please give your suggestions for areas where COBIT 5 could be used to get maximum benefit of information technology for stakeholders. Avinash Kadam
awkadamEnergizer at 11/4/2014 2:48:17 AM Quote
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RE: COBIT Focus - Stakeholder Needs in City Planning

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Sebastian349Observer at 11/4/2014 2:51:19 AM Quote
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RE: COBIT Focus - Stakeholder Needs in City Planning

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Hannah656Social at 11/4/2014 2:53:18 AM Quote
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RE: COBIT Focus - Stakeholder Needs in City Planning

Hello Avinash, As I understand how city Planning, Zoning and Buildings work, the use of COBIT 5 is least of your challenges. The real work effort needed is getting all stakeholders on board, adjusting enterprise goals to suit the ever-changing, unstable political environment, and completing the operations risk assessment. The problems are addressing silos, administrative barriers, information sharing, accessibility and portability, data classification/security and cost cutting, to name a few. If done correctly however, applications development and IT should fall in place.
Don Steane at 11/4/2014 12:26:25 PM Quote
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RE: COBIT Focus - Stakeholder Needs in City Planning

Hi Don. Thanks for the comment. You have very clearly identified the tasks that the governance team has to handle. To quote COBIT 5: “Governance is about negotiating and deciding amongst different stakeholders’ value interests”. The governance team has to consider all stakeholders’ needs and take a balanced decision when deciding the enterprise goals. Once the enterprise goals are decided, to achieve these will be the responsibility of management team. Application development and IT are the enablers that help achieving IT goals and finally enterprise goals. The goal cascade of COBIT 5 helps to identify these responsibilities very well. I have seen the governance team (Board of Director) deciding on wrong priorities and eventually the project did not at all benefit the stakeholders. Taking a balanced decision and setting right direction even when under pressure from stakeholders with vested interests is the key to good governance.
awkadamEnergizer at 11/5/2014 1:20:27 AM Quote
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(Unrated)

RE: COBIT Focus - Stakeholder Needs in City Planning

Hi Don. Thanks for the comment. You have very clearly identified the tasks that the governance team has to handle. To quote COBIT 5: “Governance is about negotiating and deciding amongst different stakeholders’ value interests”. The governance team has to consider all stakeholders’ needs and take a balanced decision when deciding the enterprise goals. Once the enterprise goals are decided, to achieve these will be the responsibility of management team. Application development and IT are the enablers that help achieving IT goals and finally enterprise goals. The goal cascade of COBIT 5 helps to identify these responsibilities very well. I have seen the governance team (Board of Director) deciding on wrong priorities and eventually the project did not at all benefit the stakeholders. Taking a balanced decision and setting right direction even when under pressure from stakeholders with vested interests is the key to good governance.
awkadamEnergizer at 11/5/2014 1:20:27 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - Stakeholder Needs in City Planning

Hello Avinash, As I understand how city Planning, Zoning and Buildings work, the use of COBIT 5 is least of your challenges. The real work effort needed is getting all stakeholders on board, adjusting enterprise goals to suit the ever-changing, unstable political environment, and completing the operations risk assessment. The problems are addressing silos, administrative barriers, information sharing, accessibility and portability, data classification/security and cost cutting, to name a few. If done correctly however, applications development and IT should fall in place.
Don Steane at 11/4/2014 12:26:25 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - Stakeholder Needs in City Planning

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Hannah656Social at 11/4/2014 2:53:18 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - Stakeholder Needs in City Planning

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Sebastian349Observer at 11/4/2014 2:51:19 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - Stakeholder Needs in City Planning

Why I wrote this article? Today IT is helping us address many day to day challenges. Be it health care, education, travel, the list is endless. However, technology should be deployed to address stakeholders’ needs. Approach suggested by COBIT 5 is truly universal. I tried to apply it to modern day town planning. Town planner can use IT to address many of the challenges faced by the residents. But are they setting the priorities right? I have taken two major systems essential for our cities and identified a number of IT systems that support them. But before we seek help from IT, stakeholder needs should be considered. Otherwise we may end-up in spending money on technology which does not bring desired benefit to stakeholders, neither optimises risks nor resources. Please give your suggestions for areas where COBIT 5 could be used to get maximum benefit of information technology for stakeholders. Avinash Kadam
awkadamEnergizer at 11/4/2014 2:48:17 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - Stakeholder Needs in City Planning

Why I wrote this article? Today IT is helping us address many day to day challenges. Be it health care, education, travel, the list is endless. However, technology should be deployed to address stakeholders’ needs. Approach suggested by COBIT 5 is truly universal. I tried to apply it to modern day town planning. Town planner can use IT to address many of the challenges faced by the residents. But are they setting the priorities right? I have taken two major systems essential for our cities and identified a number of IT systems that support them. But before we seek help from IT, stakeholder needs should be considered. Otherwise we may end-up in spending money on technology which does not bring desired benefit to stakeholders, neither optimises risks nor resources. Please give your suggestions for areas where COBIT 5 could be used to get maximum benefit of information technology for stakeholders. Avinash Kadam
awkadamEnergizer at 11/4/2014 2:48:17 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - Stakeholder Needs in City Planning

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Sebastian349Observer at 11/4/2014 2:51:19 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - Stakeholder Needs in City Planning

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Hannah656Social at 11/4/2014 2:53:18 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - Stakeholder Needs in City Planning

Hello Avinash, As I understand how city Planning, Zoning and Buildings work, the use of COBIT 5 is least of your challenges. The real work effort needed is getting all stakeholders on board, adjusting enterprise goals to suit the ever-changing, unstable political environment, and completing the operations risk assessment. The problems are addressing silos, administrative barriers, information sharing, accessibility and portability, data classification/security and cost cutting, to name a few. If done correctly however, applications development and IT should fall in place.
Don Steane at 11/4/2014 12:26:25 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - Stakeholder Needs in City Planning

Hi Don. Thanks for the comment. You have very clearly identified the tasks that the governance team has to handle. To quote COBIT 5: “Governance is about negotiating and deciding amongst different stakeholders’ value interests”. The governance team has to consider all stakeholders’ needs and take a balanced decision when deciding the enterprise goals. Once the enterprise goals are decided, to achieve these will be the responsibility of management team. Application development and IT are the enablers that help achieving IT goals and finally enterprise goals. The goal cascade of COBIT 5 helps to identify these responsibilities very well. I have seen the governance team (Board of Director) deciding on wrong priorities and eventually the project did not at all benefit the stakeholders. Taking a balanced decision and setting right direction even when under pressure from stakeholders with vested interests is the key to good governance.
awkadamEnergizer at 11/5/2014 1:20:27 AM Quote
You must sign in to rate content.
(Unrated)

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