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COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

Join author Okanlawon Zachy Olorunojowon as he responds to ISACA member questions beginning 2 February 2015. Add your questions by responding to this post!

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For most organizations, the reality is setting in that alignment of IT and corporate strategies is no longer sufficient. Across various industries, banking, retail, energy, health care and other sectors, organizations are adopting and adapting IT governance frameworks, in particular COBIT® 5. Their goals include pursuing the integration of the governance and management of enterprise IT (GEIT) with the overarching enterprise governance to drive value. The Bank of England indicated that such endeavors will enable IT function to more clearly demonstrate value to business across the bank.

Here are some tips to implement effective GEIT initiatives in a sustainable manner:

Read the rest of the article here
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RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

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ZACHYOOLively at 2/9/2015 11:55:08 PM Quote
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RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

I find that 'strategic integration' is a proactive approach to Governance of Enterprise IT and could be effectively facilitated by COBIT 5 Goals Cascade tool. 

I'm curious to hear thoughts on the tools folks use to achieve this important business goal and the difference people see between strategic integration and strategic alignment.
ZACHYOOLively at 2/10/2015 12:08:34 AM Quote
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(Unrated)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

Hi,

I feel this discussion has started at the right time for me. I work as a external consultant in a Government organization in Oman. 

ITA (Information Technology Authority) of Oman has undertaken to oversee transformation of all (or almost all) government entities' services into electronic format. eGovernance, if you will. It is a fairly large and ambitious initiative, and ITA has won couple of regional & international awards for its efforts. ITA went to author and publish its own Enterprise Architecture Framework for the government called as OeGAF (Oman e-Government Architecture Framework), based on the TOGAF.  

Now the government organization I work for, is under the scope of eGovernance transformation initiatives by ITA, and wants to ensure that all the activities, projects and services are aligned with the overall ITA initiatives. It goes without saying that certainly there are some significant gaps in processes and technical capabilities in the current scenario, but the good thing is the organization wants to mature and is willing standardize its processes.

Since this would require significant realignment of existing processes and may require addition of new processes too, it was agreed to be better managed under a single overarching framework of COBIT 5, which includes probably all the domains & functions that would be impacted by the realignment.

Now based on the author's article, one of the tips to implement implement & sustain GEIT is to"keep score and report out". Personally, I haven't read the ISO 15504 standard yet, but could the author clarify if the standard could help in tracking and monitoring not only the COBIT 5 capabilities & domains, but also define and measure the progress of the larger activities under the main initiative?
Rohit BanerjeeInfluential at 2/16/2015 10:21:28 PM Quote
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(1 ratings)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

Rohit, the ISO 15504 standard provides the structure for building capability, but not the detail. It sets out the attributes of each level of capability. For example, at level 1, the process needs to achieve its stated purpose - create the value the business expects. Building capability commences with first understanding the value proposition.

Since processes can have many hundreds of activities, the activities needed would be those that assist in creating the value. (Those that are not needed should be removed.) The COBIT 5 Process Enabling guide provides considerable detail about each process. It is also an integrated process model, so it can help you find many of the interfaces between processes. 

You may be tempted to use the COBIT 5 PAM (Process Assessment Model). This is superficial document, but useful in that it can help you get started, however lacking in the detail you really need. The PAM also only covers capability level 1, so you will need to develop the rest of the capability levels yourself.

We have used the COBIT 5 Enabling Process guide (and earlier versions) to build substantial integrated process, so it can be done. But it will require considerable effort. Because of the size of the effort, we have found it essential to use a tool to not only keep track of the activities selected and deselected, but also to mange the implementation. COBIT 5 has a process for this - Manage the Management Framework. An important aspect of which is continuous improvement.

Building capability in accordance with ISO 15504 is made a lot easier with the aid of the COBIT 5 Enabling Process guide.
peterhillEnergizer at 2/16/2015 10:55:52 PM Quote
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(1 ratings)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

hanks for your comments, Rohi.  The government of Oman's initiative is impressive.

ISO 15504 will allow you determine process capabilities and is based on a process referenced model (PRM) such as COBIT 4.1, COBIT 5 or others. You asked if the standard (ISO 15504) could help in tracking and monitoring not only COBIT 5 capabilities and domains. I’d say if your larger initiatives aren’t process based or mapped to specific PRM, then ISO 15504 isn’t the right tool to allow you define and measure the progress of those larger activities under the main initiatives.  

In the case you described, Balanced Score Card (BSC) might be a better tool to assist in keeping the score (i.e. measuring performance) and reporting out. If you could define your government/organization goals and map those to your IT goals, I suggest you work with your stakeholders to define and agree on what to measure (KPIs).    Please see appendix B  (starting from page 225) in the COBIT 5 Enabling Process guide for Enterprise/IT related goal mapping and how those are grouped into BSC categories.

All the best.
ZACHYOOLively at 2/17/2015 6:50:52 AM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

Rohit, the ISO 15504 standard provides the structure for building capability, but not the detail. It sets out the attributes of each level of capability. For example, at level 1, the process needs to achieve its stated purpose - create the value the business expects. Building capability commences with first understanding the value proposition.

Since processes can have many hundreds of activities, the activities needed would be those that assist in creating the value. (Those that are not needed should be removed.) The COBIT 5 Process Enabling guide provides considerable detail about each process. It is also an integrated process model, so it can help you find many of the interfaces between processes. 

You may be tempted to use the COBIT 5 PAM (Process Assessment Model). This is superficial document, but useful in that it can help you get started, however lacking in the detail you really need. The PAM also only covers capability level 1, so you will need to develop the rest of the capability levels yourself.

We have used the COBIT 5 Enabling Process guide (and earlier versions) to build substantial integrated process, so it can be done. But it will require considerable effort. Because of the size of the effort, we have found it essential to use a tool to not only keep track of the activities selected and deselected, but also to mange the implementation. COBIT 5 has a process for this - Manage the Management Framework. An important aspect of which is continuous improvement.

Building capability in accordance with ISO 15504 is made a lot easier with the aid of the COBIT 5 Enabling Process guide.
peterhill at 2/16/2015 10:55:52 PM
Hi Peter,

Your explanation has clarified a lot of things. I look forward to use your tips in my implementation. Thanks for the help.
Rohit BanerjeeInfluential at 2/24/2015 1:10:03 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

hanks for your comments, Rohi.  The government of Oman's initiative is impressive.

ISO 15504 will allow you determine process capabilities and is based on a process referenced model (PRM) such as COBIT 4.1, COBIT 5 or others. You asked if the standard (ISO 15504) could help in tracking and monitoring not only COBIT 5 capabilities and domains. I’d say if your larger initiatives aren’t process based or mapped to specific PRM, then ISO 15504 isn’t the right tool to allow you define and measure the progress of those larger activities under the main initiatives.  

In the case you described, Balanced Score Card (BSC) might be a better tool to assist in keeping the score (i.e. measuring performance) and reporting out. If you could define your government/organization goals and map those to your IT goals, I suggest you work with your stakeholders to define and agree on what to measure (KPIs).    Please see appendix B  (starting from page 225) in the COBIT 5 Enabling Process guide for Enterprise/IT related goal mapping and how those are grouped into BSC categories.

All the best.
ZACHYOO at 2/17/2015 6:50:52 AM
Hi Zachy (not sure if that is what you prefer to be addressed by),

Thanks a lot for taking the time out to respond to my question. Just like Peter pointed out above, I think you have highlighted the same pain points. 

At this time, based on the current situation I'm in, mapping the initiatives with a PRM is a larger tasks will definitely take more efforts and time, not mention more funding. So, in order to get a quick win, perhaps for now a KPI based approach is better suited, and then later a PRM mapped approach can be tackled separately, if not in parallel.  
Rohit BanerjeeInfluential at 2/24/2015 1:14:59 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

hanks for your comments, Rohi.  The government of Oman's initiative is impressive.

ISO 15504 will allow you determine process capabilities and is based on a process referenced model (PRM) such as COBIT 4.1, COBIT 5 or others. You asked if the standard (ISO 15504) could help in tracking and monitoring not only COBIT 5 capabilities and domains. I’d say if your larger initiatives aren’t process based or mapped to specific PRM, then ISO 15504 isn’t the right tool to allow you define and measure the progress of those larger activities under the main initiatives.  

In the case you described, Balanced Score Card (BSC) might be a better tool to assist in keeping the score (i.e. measuring performance) and reporting out. If you could define your government/organization goals and map those to your IT goals, I suggest you work with your stakeholders to define and agree on what to measure (KPIs).    Please see appendix B  (starting from page 225) in the COBIT 5 Enabling Process guide for Enterprise/IT related goal mapping and how those are grouped into BSC categories.

All the best.
ZACHYOO at 2/17/2015 6:50:52 AM
Hi Zachy (not sure if that is what you prefer to be addressed by),

Thanks a lot for taking the time out to respond to my question. Just like Peter pointed out above, I think you have highlighted the same pain points. 

At this time, based on the current situation I'm in, mapping the initiatives with a PRM is a larger tasks will definitely take more efforts and time, not mention more funding. So, in order to get a quick win, perhaps for now a KPI based approach is better suited, and then later a PRM mapped approach can be tackled separately, if not in parallel.  
Rohit BanerjeeInfluential at 2/24/2015 1:14:59 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

Rohit, the ISO 15504 standard provides the structure for building capability, but not the detail. It sets out the attributes of each level of capability. For example, at level 1, the process needs to achieve its stated purpose - create the value the business expects. Building capability commences with first understanding the value proposition.

Since processes can have many hundreds of activities, the activities needed would be those that assist in creating the value. (Those that are not needed should be removed.) The COBIT 5 Process Enabling guide provides considerable detail about each process. It is also an integrated process model, so it can help you find many of the interfaces between processes. 

You may be tempted to use the COBIT 5 PAM (Process Assessment Model). This is superficial document, but useful in that it can help you get started, however lacking in the detail you really need. The PAM also only covers capability level 1, so you will need to develop the rest of the capability levels yourself.

We have used the COBIT 5 Enabling Process guide (and earlier versions) to build substantial integrated process, so it can be done. But it will require considerable effort. Because of the size of the effort, we have found it essential to use a tool to not only keep track of the activities selected and deselected, but also to mange the implementation. COBIT 5 has a process for this - Manage the Management Framework. An important aspect of which is continuous improvement.

Building capability in accordance with ISO 15504 is made a lot easier with the aid of the COBIT 5 Enabling Process guide.
peterhill at 2/16/2015 10:55:52 PM
Hi Peter,

Your explanation has clarified a lot of things. I look forward to use your tips in my implementation. Thanks for the help.
Rohit BanerjeeInfluential at 2/24/2015 1:10:03 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

hanks for your comments, Rohi.  The government of Oman's initiative is impressive.

ISO 15504 will allow you determine process capabilities and is based on a process referenced model (PRM) such as COBIT 4.1, COBIT 5 or others. You asked if the standard (ISO 15504) could help in tracking and monitoring not only COBIT 5 capabilities and domains. I’d say if your larger initiatives aren’t process based or mapped to specific PRM, then ISO 15504 isn’t the right tool to allow you define and measure the progress of those larger activities under the main initiatives.  

In the case you described, Balanced Score Card (BSC) might be a better tool to assist in keeping the score (i.e. measuring performance) and reporting out. If you could define your government/organization goals and map those to your IT goals, I suggest you work with your stakeholders to define and agree on what to measure (KPIs).    Please see appendix B  (starting from page 225) in the COBIT 5 Enabling Process guide for Enterprise/IT related goal mapping and how those are grouped into BSC categories.

All the best.
ZACHYOOLively at 2/17/2015 6:50:52 AM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

Rohit, the ISO 15504 standard provides the structure for building capability, but not the detail. It sets out the attributes of each level of capability. For example, at level 1, the process needs to achieve its stated purpose - create the value the business expects. Building capability commences with first understanding the value proposition.

Since processes can have many hundreds of activities, the activities needed would be those that assist in creating the value. (Those that are not needed should be removed.) The COBIT 5 Process Enabling guide provides considerable detail about each process. It is also an integrated process model, so it can help you find many of the interfaces between processes. 

You may be tempted to use the COBIT 5 PAM (Process Assessment Model). This is superficial document, but useful in that it can help you get started, however lacking in the detail you really need. The PAM also only covers capability level 1, so you will need to develop the rest of the capability levels yourself.

We have used the COBIT 5 Enabling Process guide (and earlier versions) to build substantial integrated process, so it can be done. But it will require considerable effort. Because of the size of the effort, we have found it essential to use a tool to not only keep track of the activities selected and deselected, but also to mange the implementation. COBIT 5 has a process for this - Manage the Management Framework. An important aspect of which is continuous improvement.

Building capability in accordance with ISO 15504 is made a lot easier with the aid of the COBIT 5 Enabling Process guide.
peterhillEnergizer at 2/16/2015 10:55:52 PM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

Hi,

I feel this discussion has started at the right time for me. I work as a external consultant in a Government organization in Oman. 

ITA (Information Technology Authority) of Oman has undertaken to oversee transformation of all (or almost all) government entities' services into electronic format. eGovernance, if you will. It is a fairly large and ambitious initiative, and ITA has won couple of regional & international awards for its efforts. ITA went to author and publish its own Enterprise Architecture Framework for the government called as OeGAF (Oman e-Government Architecture Framework), based on the TOGAF.  

Now the government organization I work for, is under the scope of eGovernance transformation initiatives by ITA, and wants to ensure that all the activities, projects and services are aligned with the overall ITA initiatives. It goes without saying that certainly there are some significant gaps in processes and technical capabilities in the current scenario, but the good thing is the organization wants to mature and is willing standardize its processes.

Since this would require significant realignment of existing processes and may require addition of new processes too, it was agreed to be better managed under a single overarching framework of COBIT 5, which includes probably all the domains & functions that would be impacted by the realignment.

Now based on the author's article, one of the tips to implement implement & sustain GEIT is to"keep score and report out". Personally, I haven't read the ISO 15504 standard yet, but could the author clarify if the standard could help in tracking and monitoring not only the COBIT 5 capabilities & domains, but also define and measure the progress of the larger activities under the main initiative?
Rohit BanerjeeInfluential at 2/16/2015 10:21:28 PM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

I find that 'strategic integration' is a proactive approach to Governance of Enterprise IT and could be effectively facilitated by COBIT 5 Goals Cascade tool. 

I'm curious to hear thoughts on the tools folks use to achieve this important business goal and the difference people see between strategic integration and strategic alignment.
ZACHYOOLively at 2/10/2015 12:08:34 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
ZACHYOOLively at 2/9/2015 11:55:08 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

hanks for your comments, Rohi.  The government of Oman's initiative is impressive.

ISO 15504 will allow you determine process capabilities and is based on a process referenced model (PRM) such as COBIT 4.1, COBIT 5 or others. You asked if the standard (ISO 15504) could help in tracking and monitoring not only COBIT 5 capabilities and domains. I’d say if your larger initiatives aren’t process based or mapped to specific PRM, then ISO 15504 isn’t the right tool to allow you define and measure the progress of those larger activities under the main initiatives.  

In the case you described, Balanced Score Card (BSC) might be a better tool to assist in keeping the score (i.e. measuring performance) and reporting out. If you could define your government/organization goals and map those to your IT goals, I suggest you work with your stakeholders to define and agree on what to measure (KPIs).    Please see appendix B  (starting from page 225) in the COBIT 5 Enabling Process guide for Enterprise/IT related goal mapping and how those are grouped into BSC categories.

All the best.
ZACHYOOLively at 2/17/2015 6:50:52 AM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

Hi,

I feel this discussion has started at the right time for me. I work as a external consultant in a Government organization in Oman. 

ITA (Information Technology Authority) of Oman has undertaken to oversee transformation of all (or almost all) government entities' services into electronic format. eGovernance, if you will. It is a fairly large and ambitious initiative, and ITA has won couple of regional & international awards for its efforts. ITA went to author and publish its own Enterprise Architecture Framework for the government called as OeGAF (Oman e-Government Architecture Framework), based on the TOGAF.  

Now the government organization I work for, is under the scope of eGovernance transformation initiatives by ITA, and wants to ensure that all the activities, projects and services are aligned with the overall ITA initiatives. It goes without saying that certainly there are some significant gaps in processes and technical capabilities in the current scenario, but the good thing is the organization wants to mature and is willing standardize its processes.

Since this would require significant realignment of existing processes and may require addition of new processes too, it was agreed to be better managed under a single overarching framework of COBIT 5, which includes probably all the domains & functions that would be impacted by the realignment.

Now based on the author's article, one of the tips to implement implement & sustain GEIT is to"keep score and report out". Personally, I haven't read the ISO 15504 standard yet, but could the author clarify if the standard could help in tracking and monitoring not only the COBIT 5 capabilities & domains, but also define and measure the progress of the larger activities under the main initiative?
Rohit BanerjeeInfluential at 2/16/2015 10:21:28 PM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

Rohit, the ISO 15504 standard provides the structure for building capability, but not the detail. It sets out the attributes of each level of capability. For example, at level 1, the process needs to achieve its stated purpose - create the value the business expects. Building capability commences with first understanding the value proposition.

Since processes can have many hundreds of activities, the activities needed would be those that assist in creating the value. (Those that are not needed should be removed.) The COBIT 5 Process Enabling guide provides considerable detail about each process. It is also an integrated process model, so it can help you find many of the interfaces between processes. 

You may be tempted to use the COBIT 5 PAM (Process Assessment Model). This is superficial document, but useful in that it can help you get started, however lacking in the detail you really need. The PAM also only covers capability level 1, so you will need to develop the rest of the capability levels yourself.

We have used the COBIT 5 Enabling Process guide (and earlier versions) to build substantial integrated process, so it can be done. But it will require considerable effort. Because of the size of the effort, we have found it essential to use a tool to not only keep track of the activities selected and deselected, but also to mange the implementation. COBIT 5 has a process for this - Manage the Management Framework. An important aspect of which is continuous improvement.

Building capability in accordance with ISO 15504 is made a lot easier with the aid of the COBIT 5 Enabling Process guide.
peterhillEnergizer at 2/16/2015 10:55:52 PM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
ZACHYOOLively at 2/9/2015 11:55:08 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

I find that 'strategic integration' is a proactive approach to Governance of Enterprise IT and could be effectively facilitated by COBIT 5 Goals Cascade tool. 

I'm curious to hear thoughts on the tools folks use to achieve this important business goal and the difference people see between strategic integration and strategic alignment.
ZACHYOOLively at 2/10/2015 12:08:34 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

Rohit, the ISO 15504 standard provides the structure for building capability, but not the detail. It sets out the attributes of each level of capability. For example, at level 1, the process needs to achieve its stated purpose - create the value the business expects. Building capability commences with first understanding the value proposition.

Since processes can have many hundreds of activities, the activities needed would be those that assist in creating the value. (Those that are not needed should be removed.) The COBIT 5 Process Enabling guide provides considerable detail about each process. It is also an integrated process model, so it can help you find many of the interfaces between processes. 

You may be tempted to use the COBIT 5 PAM (Process Assessment Model). This is superficial document, but useful in that it can help you get started, however lacking in the detail you really need. The PAM also only covers capability level 1, so you will need to develop the rest of the capability levels yourself.

We have used the COBIT 5 Enabling Process guide (and earlier versions) to build substantial integrated process, so it can be done. But it will require considerable effort. Because of the size of the effort, we have found it essential to use a tool to not only keep track of the activities selected and deselected, but also to mange the implementation. COBIT 5 has a process for this - Manage the Management Framework. An important aspect of which is continuous improvement.

Building capability in accordance with ISO 15504 is made a lot easier with the aid of the COBIT 5 Enabling Process guide.
peterhill at 2/16/2015 10:55:52 PM
Hi Peter,

Your explanation has clarified a lot of things. I look forward to use your tips in my implementation. Thanks for the help.
Rohit BanerjeeInfluential at 2/24/2015 1:10:03 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus- Tips for Implementing and Sustaining Effective GEIT

hanks for your comments, Rohi.  The government of Oman's initiative is impressive.

ISO 15504 will allow you determine process capabilities and is based on a process referenced model (PRM) such as COBIT 4.1, COBIT 5 or others. You asked if the standard (ISO 15504) could help in tracking and monitoring not only COBIT 5 capabilities and domains. I’d say if your larger initiatives aren’t process based or mapped to specific PRM, then ISO 15504 isn’t the right tool to allow you define and measure the progress of those larger activities under the main initiatives.  

In the case you described, Balanced Score Card (BSC) might be a better tool to assist in keeping the score (i.e. measuring performance) and reporting out. If you could define your government/organization goals and map those to your IT goals, I suggest you work with your stakeholders to define and agree on what to measure (KPIs).    Please see appendix B  (starting from page 225) in the COBIT 5 Enabling Process guide for Enterprise/IT related goal mapping and how those are grouped into BSC categories.

All the best.
ZACHYOO at 2/17/2015 6:50:52 AM
Hi Zachy (not sure if that is what you prefer to be addressed by),

Thanks a lot for taking the time out to respond to my question. Just like Peter pointed out above, I think you have highlighted the same pain points. 

At this time, based on the current situation I'm in, mapping the initiatives with a PRM is a larger tasks will definitely take more efforts and time, not mention more funding. So, in order to get a quick win, perhaps for now a KPI based approach is better suited, and then later a PRM mapped approach can be tackled separately, if not in parallel.  
Rohit BanerjeeInfluential at 2/24/2015 1:14:59 AM Quote
You must sign in to rate content.
(Unrated)

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