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This article presents the process capability assessments of the governance domain of COBIT® 5 for 3 Brazilian public sector banking organizations. The goal was to put the new assessment ruler (Process Assessment Model [PAM], based on the ISO/IEC 15504 approach) into practice and verify how the organizations would perform while employing criteria that are different from the ones used in the COBIT® 4.1 Capability Maturity Model (CMM) approach.
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Dear Joao, Geraldo and Diana thanks a lot forsharing your experience by applying PAM in a real scenario, it's been veryvaluable. I'm just wondering whether you used the PAM toolkit (available fordownloading from ISACA's web site) in order to record the information aboutthe fulfillment of requirements and scoring of capability in each level. And ifso, I think it would be more than valuable if you could share some informationabout the use of this tool.
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