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COBIT Focus - COBIT 5 and Independent IT Services Suppliers

Join author Vincent Pearce, as he responds to ISACA member questions beginning 14 September 2015. Add your questions by responding to this post!

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I focus on delivering IT managed service outsource transitions and implementations, working with organisations that are outsourcing IT services or transitioning between suppliers. As an IT managed service specialist, I have extensive experience with ITIL; however, when bearing in mind the end-to-end requirements to be considered and addressed, ITIL may be excellent for core infrastructure services and operational management, but it leaves gaps when developing a comprehensive IT managed service linking a supplier’s service, retained IT responsibilities and business need.

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RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

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Asser478Observer at 9/11/2015 1:46:08 PM Quote
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RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

Good article Vince and agree. Recently a client had COBIT as their enterprise level process set with SIAM/ITIL  as subset but now they want "one" process! My response is always "read what each is trying to do" they are complimentary and exist in their own right, integrate and communicate between yes but mashing everything together and adapting by ignoring/washing over is not going to help you control and grow services never mind ones business.

bpscottyObserver at 9/20/2015 7:49:08 AM Quote
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(1 ratings)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Harikrishnan SugumaranLively at 9/20/2015 7:57:07 AM Quote
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RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Juan MirandaLively at 9/20/2015 7:57:08 AM Quote
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RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

Vincent, a good article. We use COBIT for the design and implementation of SIAM (plus other applications). Its strength lies in the integrated nature of its processes and the separation of governance, management and operations. You are right about the very limited understanding that generally exists about COBIT. Unfortunately there is very little effort to market COBIT and communicate its many different applications. Ever since ISACA turned COBIT into a proprietary framework (2005) the interest in COBIT has dropped.
peterhillEnergizer at 9/20/2015 8:48:35 AM Quote
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(Unrated)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

Vincent, a good article. We use COBIT for the design and implementation of SIAM (plus other applications). Its strength lies in the integrated nature of its processes and the separation of governance, management and operations. You are right about the very limited understanding that generally exists about COBIT. Unfortunately there is very little effort to market COBIT and communicate its many different applications. Ever since ISACA turned COBIT into a proprietary framework (2005) the interest in COBIT has dropped.
peterhillEnergizer at 9/20/2015 8:48:35 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Juan MirandaLively at 9/20/2015 7:57:08 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Harikrishnan SugumaranLively at 9/20/2015 7:57:07 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

Good article Vince and agree. Recently a client had COBIT as their enterprise level process set with SIAM/ITIL  as subset but now they want "one" process! My response is always "read what each is trying to do" they are complimentary and exist in their own right, integrate and communicate between yes but mashing everything together and adapting by ignoring/washing over is not going to help you control and grow services never mind ones business.

bpscottyObserver at 9/20/2015 7:49:08 AM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Asser478Observer at 9/11/2015 1:46:08 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

Vincent, a good article. We use COBIT for the design and implementation of SIAM (plus other applications). Its strength lies in the integrated nature of its processes and the separation of governance, management and operations. You are right about the very limited understanding that generally exists about COBIT. Unfortunately there is very little effort to market COBIT and communicate its many different applications. Ever since ISACA turned COBIT into a proprietary framework (2005) the interest in COBIT has dropped.
peterhillEnergizer at 9/20/2015 8:48:35 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Asser478Observer at 9/11/2015 1:46:08 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

Good article Vince and agree. Recently a client had COBIT as their enterprise level process set with SIAM/ITIL  as subset but now they want "one" process! My response is always "read what each is trying to do" they are complimentary and exist in their own right, integrate and communicate between yes but mashing everything together and adapting by ignoring/washing over is not going to help you control and grow services never mind ones business.

bpscottyObserver at 9/20/2015 7:49:08 AM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Harikrishnan SugumaranLively at 9/20/2015 7:57:07 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus - COBIT 5 and Independent IT Services Suppliers

An out-of-office message containing personal information or a comment that violates community policies was deleted by the administrator.
Juan MirandaLively at 9/20/2015 7:57:08 AM Quote
You must sign in to rate content.
(Unrated)

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