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COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Join author Mark T. Edmead, as he responds to ISACA member questions beginning 16 November 2015. Add your questions by responding to this post!

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An enterprise is much more than just information technology. The common infrastructure is that there are manyfunctional areas including human resources (HR), IT, manufacturing, operations, finance and so on. The challenge isto get all of these functional departments to work cohesively and with the same goal in mind. The nature of anenterprise is that they are divided into these functional areas, and in many instances, there is little or no horizontalalignment between them. 

The business relationship manager (BRM) role is a relatively new role in many organizations. The BRM is a liaisonbetween corporate technology services and the business. The BRM is responsible for understanding the business,assisting in the prioritization of projects and ensuring that projects align with technology standards. Ideally, the BRMhas significant knowledge in subject matters pertaining to corporate service and the business. Therefore, the BRMcan help direct corporate services in support of the overall business strategy. 

Read the rest of the article here

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RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

This is Mark Edmead -- the author of this article. I welcome and look forward to your thoughts and comments about the how measuring the business/IT relationship is important to your organization.
MarkEdmeadLively at 11/16/2015 9:59:09 PM Quote
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(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Hi Mark

Thanks for sharing this experience.  It's funny how the divide between IT and the business has remained an issue since the dawn of (IT) time.  Even today, as we speak of matters such as cyber crime, disruptive technology and cloud computing, the gap remains - and brings about new and more menacing risk.  I guess the executive in charge of building the pyramids knew everything about the technology required and what value would be extracted; the overseers knew exactly the mandate and the workers - well, they understood the trenches...and the rules for compliance.

It's great having such a framework - and even better being exposed to real live examples of success using COBIT 5. Looking at AP008 - and the rest of COBIT 5 for that matter - it all seems so simply put - common sense really.

Thanks again
  
Russ RaizenbergObserver at 11/17/2015 7:24:29 AM Quote
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(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Wonderful article Mr. Edmead. 
Rohit BanerjeeInfluential at 11/21/2015 3:25:42 AM Quote
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(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Thank you Rohit.
MarkEdmeadLively at 11/21/2015 6:22:07 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

I trust we are not misleading the reader, especially those aspiring audit and IT professionals new to COBIT. Too much credit is given to COBIT 5. BRMs and COBIT5 are here to facilitate development in support of the overall business strategy, but not to direct or organize. I do agree BRMs are invaluable and with the premise that functional areas of an organization are naturally disjointed. However, it's the role of the executive committee to bring them all together; and the CIO can rise in status in such an environment if he/she chooses to do so. It's an attitude that needs developing; but we don't need Cobit to tell us what is common sense. If there is a well constructed budget, then HR is responsible for managing head count; IT is responsible for managing capacity for innovation, growth and productivity; and Finance is responsible for keeping everyone in line. It is up to the business unit to budget for and fund its growth and capital improvement, i.e. portfolio management. Not enough credit is given to CIOs who hustle business units in order to obtain financing from them and maintain competitive edge with state-of-the-art technology and security. More credit should go to those who have the right attitude to make things happen. Business has been responsible for innovation since the beginning of time.... and business units should stay ahead of the curve to avoid market-displacement, obsolescence or cyber-warfare. Therefore, if I were to select only one of the processes to benefit from Cobit, I would bet on AP005 (or for that matter, use of ITIL, MSP, PRINCE2, PMBOK) before AP008. Thank you Mark for stepping up and rousing my interest.
Don Steane at 11/21/2015 12:57:05 PM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Dear Mark,

The article is explaining theory and explanation of the process, assisted with explanations in application.

The last paragraph uses different language indicating experience - "was, were". 

Please share if You have actual experience going though this particular task at clients, and if yes - how customers end up working, and where is most tricky part to get it happening.

Thank you,
Vilius Benetis
ViliusSocial at 11/22/2015 11:45:35 AM Quote
You must sign in to rate content.
(Unrated)

Thank You

Another excellent article, thanks Mark.... I really appreciate the knowledge transfer you continue to provide. Jen
jjbondLively at 11/24/2015 4:15:56 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

I trust we are not misleading the reader, especially those aspiring audit and IT professionals new to COBIT. Too much credit is given to COBIT 5. BRMs and COBIT5 are here to facilitate development in support of the overall business strategy, but not to direct or organize. I do agree BRMs are invaluable and with the premise that functional areas of an organization are naturally disjointed. However, it's the role of the executive committee to bring them all together; and the CIO can rise in status in such an environment if he/she chooses to do so. It's an attitude that needs developing; but we don't need Cobit to tell us what is common sense. If there is a well constructed budget, then HR is responsible for managing head count; IT is responsible for managing capacity for innovation, growth and productivity; and Finance is responsible for keeping everyone in line. It is up to the business unit to budget for and fund its growth and capital improvement, i.e. portfolio management. Not enough credit is given to CIOs who hustle business units in order to obtain financing from them and maintain competitive edge with state-of-the-art technology and security. More credit should go to those who have the right attitude to make things happen. Business has been responsible for innovation since the beginning of time.... and business units should stay ahead of the curve to avoid market-displacement, obsolescence or cyber-warfare. Therefore, if I were to select only one of the processes to benefit from Cobit, I would bet on AP005 (or for that matter, use of ITIL, MSP, PRINCE2, PMBOK) before AP008. Thank you Mark for stepping up and rousing my interest.
Don Steane at 11/21/2015 12:57:05 PM
I do agree with Mr. Steane on his points on "common sense", however it is surprising how many organizations and people at the top avoid using it. Additionally, common sense itself may tend to be relative in each scenario, hence the need for a comprehensive framework (COBIT 5) to mitigate any ambiguity or misconception.

With all due respect to all the CIOs in the world (aspiring to be one myself), I personally believe that too many CIOs have been caught up trying to climb the steep curve of learning the art of "hustling" between the different units, and more often tend to make mistakes that are costly for the organization. The COBIT 5 framework is not intended as a replacement for the CIO, and neither is it positioned to take away any credit for the CIO's actual effort; instead it is a friend available at the right place at the right time, to assist the CIO in making structured and informed decisions, rather than taking gambles.
Rohit BanerjeeInfluential at 1/14/2016 12:37:38 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

I trust we are not misleading the reader, especially those aspiring audit and IT professionals new to COBIT. Too much credit is given to COBIT 5. BRMs and COBIT5 are here to facilitate development in support of the overall business strategy, but not to direct or organize. I do agree BRMs are invaluable and with the premise that functional areas of an organization are naturally disjointed. However, it's the role of the executive committee to bring them all together; and the CIO can rise in status in such an environment if he/she chooses to do so. It's an attitude that needs developing; but we don't need Cobit to tell us what is common sense. If there is a well constructed budget, then HR is responsible for managing head count; IT is responsible for managing capacity for innovation, growth and productivity; and Finance is responsible for keeping everyone in line. It is up to the business unit to budget for and fund its growth and capital improvement, i.e. portfolio management. Not enough credit is given to CIOs who hustle business units in order to obtain financing from them and maintain competitive edge with state-of-the-art technology and security. More credit should go to those who have the right attitude to make things happen. Business has been responsible for innovation since the beginning of time.... and business units should stay ahead of the curve to avoid market-displacement, obsolescence or cyber-warfare. Therefore, if I were to select only one of the processes to benefit from Cobit, I would bet on AP005 (or for that matter, use of ITIL, MSP, PRINCE2, PMBOK) before AP008. Thank you Mark for stepping up and rousing my interest.
Don Steane at 11/21/2015 12:57:05 PM
I do agree with Mr. Steane on his points on "common sense", however it is surprising how many organizations and people at the top avoid using it. Additionally, common sense itself may tend to be relative in each scenario, hence the need for a comprehensive framework (COBIT 5) to mitigate any ambiguity or misconception.

With all due respect to all the CIOs in the world (aspiring to be one myself), I personally believe that too many CIOs have been caught up trying to climb the steep curve of learning the art of "hustling" between the different units, and more often tend to make mistakes that are costly for the organization. The COBIT 5 framework is not intended as a replacement for the CIO, and neither is it positioned to take away any credit for the CIO's actual effort; instead it is a friend available at the right place at the right time, to assist the CIO in making structured and informed decisions, rather than taking gambles.
Rohit BanerjeeInfluential at 1/14/2016 12:37:38 AM Quote
You must sign in to rate content.
(Unrated)

Thank You

Another excellent article, thanks Mark.... I really appreciate the knowledge transfer you continue to provide. Jen
jjbondLively at 11/24/2015 4:15:56 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Dear Mark,

The article is explaining theory and explanation of the process, assisted with explanations in application.

The last paragraph uses different language indicating experience - "was, were". 

Please share if You have actual experience going though this particular task at clients, and if yes - how customers end up working, and where is most tricky part to get it happening.

Thank you,
Vilius Benetis
ViliusSocial at 11/22/2015 11:45:35 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

I trust we are not misleading the reader, especially those aspiring audit and IT professionals new to COBIT. Too much credit is given to COBIT 5. BRMs and COBIT5 are here to facilitate development in support of the overall business strategy, but not to direct or organize. I do agree BRMs are invaluable and with the premise that functional areas of an organization are naturally disjointed. However, it's the role of the executive committee to bring them all together; and the CIO can rise in status in such an environment if he/she chooses to do so. It's an attitude that needs developing; but we don't need Cobit to tell us what is common sense. If there is a well constructed budget, then HR is responsible for managing head count; IT is responsible for managing capacity for innovation, growth and productivity; and Finance is responsible for keeping everyone in line. It is up to the business unit to budget for and fund its growth and capital improvement, i.e. portfolio management. Not enough credit is given to CIOs who hustle business units in order to obtain financing from them and maintain competitive edge with state-of-the-art technology and security. More credit should go to those who have the right attitude to make things happen. Business has been responsible for innovation since the beginning of time.... and business units should stay ahead of the curve to avoid market-displacement, obsolescence or cyber-warfare. Therefore, if I were to select only one of the processes to benefit from Cobit, I would bet on AP005 (or for that matter, use of ITIL, MSP, PRINCE2, PMBOK) before AP008. Thank you Mark for stepping up and rousing my interest.
Don Steane at 11/21/2015 12:57:05 PM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Thank you Rohit.
MarkEdmeadLively at 11/21/2015 6:22:07 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Wonderful article Mr. Edmead. 
Rohit BanerjeeInfluential at 11/21/2015 3:25:42 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Hi Mark

Thanks for sharing this experience.  It's funny how the divide between IT and the business has remained an issue since the dawn of (IT) time.  Even today, as we speak of matters such as cyber crime, disruptive technology and cloud computing, the gap remains - and brings about new and more menacing risk.  I guess the executive in charge of building the pyramids knew everything about the technology required and what value would be extracted; the overseers knew exactly the mandate and the workers - well, they understood the trenches...and the rules for compliance.

It's great having such a framework - and even better being exposed to real live examples of success using COBIT 5. Looking at AP008 - and the rest of COBIT 5 for that matter - it all seems so simply put - common sense really.

Thanks again
  
Russ RaizenbergObserver at 11/17/2015 7:24:29 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

This is Mark Edmead -- the author of this article. I welcome and look forward to your thoughts and comments about the how measuring the business/IT relationship is important to your organization.
MarkEdmeadLively at 11/16/2015 9:59:09 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

I trust we are not misleading the reader, especially those aspiring audit and IT professionals new to COBIT. Too much credit is given to COBIT 5. BRMs and COBIT5 are here to facilitate development in support of the overall business strategy, but not to direct or organize. I do agree BRMs are invaluable and with the premise that functional areas of an organization are naturally disjointed. However, it's the role of the executive committee to bring them all together; and the CIO can rise in status in such an environment if he/she chooses to do so. It's an attitude that needs developing; but we don't need Cobit to tell us what is common sense. If there is a well constructed budget, then HR is responsible for managing head count; IT is responsible for managing capacity for innovation, growth and productivity; and Finance is responsible for keeping everyone in line. It is up to the business unit to budget for and fund its growth and capital improvement, i.e. portfolio management. Not enough credit is given to CIOs who hustle business units in order to obtain financing from them and maintain competitive edge with state-of-the-art technology and security. More credit should go to those who have the right attitude to make things happen. Business has been responsible for innovation since the beginning of time.... and business units should stay ahead of the curve to avoid market-displacement, obsolescence or cyber-warfare. Therefore, if I were to select only one of the processes to benefit from Cobit, I would bet on AP005 (or for that matter, use of ITIL, MSP, PRINCE2, PMBOK) before AP008. Thank you Mark for stepping up and rousing my interest.
Don Steane at 11/21/2015 12:57:05 PM Quote
You must sign in to rate content.
(1 ratings)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

This is Mark Edmead -- the author of this article. I welcome and look forward to your thoughts and comments about the how measuring the business/IT relationship is important to your organization.
MarkEdmeadLively at 11/16/2015 9:59:09 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Hi Mark

Thanks for sharing this experience.  It's funny how the divide between IT and the business has remained an issue since the dawn of (IT) time.  Even today, as we speak of matters such as cyber crime, disruptive technology and cloud computing, the gap remains - and brings about new and more menacing risk.  I guess the executive in charge of building the pyramids knew everything about the technology required and what value would be extracted; the overseers knew exactly the mandate and the workers - well, they understood the trenches...and the rules for compliance.

It's great having such a framework - and even better being exposed to real live examples of success using COBIT 5. Looking at AP008 - and the rest of COBIT 5 for that matter - it all seems so simply put - common sense really.

Thanks again
  
Russ RaizenbergObserver at 11/17/2015 7:24:29 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Wonderful article Mr. Edmead. 
Rohit BanerjeeInfluential at 11/21/2015 3:25:42 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Thank you Rohit.
MarkEdmeadLively at 11/21/2015 6:22:07 AM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

Dear Mark,

The article is explaining theory and explanation of the process, assisted with explanations in application.

The last paragraph uses different language indicating experience - "was, were". 

Please share if You have actual experience going though this particular task at clients, and if yes - how customers end up working, and where is most tricky part to get it happening.

Thank you,
Vilius Benetis
ViliusSocial at 11/22/2015 11:45:35 AM Quote
You must sign in to rate content.
(Unrated)

Thank You

Another excellent article, thanks Mark.... I really appreciate the knowledge transfer you continue to provide. Jen
jjbondLively at 11/24/2015 4:15:56 PM Quote
You must sign in to rate content.
(Unrated)

RE: COBIT Focus -Using COBIT 5 to Measure the Relationship Between Business and IT

I trust we are not misleading the reader, especially those aspiring audit and IT professionals new to COBIT. Too much credit is given to COBIT 5. BRMs and COBIT5 are here to facilitate development in support of the overall business strategy, but not to direct or organize. I do agree BRMs are invaluable and with the premise that functional areas of an organization are naturally disjointed. However, it's the role of the executive committee to bring them all together; and the CIO can rise in status in such an environment if he/she chooses to do so. It's an attitude that needs developing; but we don't need Cobit to tell us what is common sense. If there is a well constructed budget, then HR is responsible for managing head count; IT is responsible for managing capacity for innovation, growth and productivity; and Finance is responsible for keeping everyone in line. It is up to the business unit to budget for and fund its growth and capital improvement, i.e. portfolio management. Not enough credit is given to CIOs who hustle business units in order to obtain financing from them and maintain competitive edge with state-of-the-art technology and security. More credit should go to those who have the right attitude to make things happen. Business has been responsible for innovation since the beginning of time.... and business units should stay ahead of the curve to avoid market-displacement, obsolescence or cyber-warfare. Therefore, if I were to select only one of the processes to benefit from Cobit, I would bet on AP005 (or for that matter, use of ITIL, MSP, PRINCE2, PMBOK) before AP008. Thank you Mark for stepping up and rousing my interest.
Don Steane at 11/21/2015 12:57:05 PM
I do agree with Mr. Steane on his points on "common sense", however it is surprising how many organizations and people at the top avoid using it. Additionally, common sense itself may tend to be relative in each scenario, hence the need for a comprehensive framework (COBIT 5) to mitigate any ambiguity or misconception.

With all due respect to all the CIOs in the world (aspiring to be one myself), I personally believe that too many CIOs have been caught up trying to climb the steep curve of learning the art of "hustling" between the different units, and more often tend to make mistakes that are costly for the organization. The COBIT 5 framework is not intended as a replacement for the CIO, and neither is it positioned to take away any credit for the CIO's actual effort; instead it is a friend available at the right place at the right time, to assist the CIO in making structured and informed decisions, rather than taking gambles.
Rohit BanerjeeInfluential at 1/14/2016 12:37:38 AM Quote
You must sign in to rate content.
(Unrated)

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