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An enterprise is much more than just information technology. The common infrastructure is that there are manyfunctional areas including human resources (HR), IT, manufacturing, operations, finance and so on. The challenge isto get all of these functional departments to work cohesively and with the same goal in mind. The nature of anenterprise is that they are divided into these functional areas, and in many instances, there is little or no horizontalalignment between them.
The business relationship manager (BRM) role is a relatively new role in many organizations. The BRM is a liaisonbetween corporate technology services and the business. The BRM is responsible for understanding the business,assisting in the prioritization of projects and ensuring that projects align with technology standards. Ideally, the BRMhas significant knowledge in subject matters pertaining to corporate service and the business. Therefore, the BRMcan help direct corporate services in support of the overall business strategy.
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