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The IT director of the European Network of Transmission System Operators for Electricity (ENTSO-E) undertook a pragmatic approach toward implementing COBIT® 5 at the organisation beginning in 2014. Now, 2 years later, it is time to share this successful collaboration between the internal IT department, the business organisation and the external consultants and to share how the results were achieved.
Taking a practical approach towards implementing a programme for governance of enterprise IT (GEIT) based on COBIT 5, ENTSO-E focused on prioritising the processes, the development of these processes and—most important—the practical issues to overcome during the implementation of a new way of working.
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