IT governance (ITG) can be adoptedusing a mixture of various structures, processes and relational mechanisms[i]that encourage behaviors consistent with the organization’s mission, strategy,values, norms and culture.[ii]Examples of process mechanisms are ITG frameworks, best practices and InternationalOrganization for Standardization (ISO) standards such as COBIT® 5, ITIL 2011 and ISO/IEC 27001. Theterm “ITG practices” is used throughout this article to refer to both standardsand frameworks.
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