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DS11.2 - Storage and Retention Arrangements

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective DS11.2 - Storage and Retention Arrangements is contained within Process Popup Manage Data.

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Storage and Retention Arrangements

Define and implement procedures for effective and efficient data storage, retention and archiving to meet business objectives, the organisation’s security policy and regulatory requirements.

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Value Drivers

  • Data management in support of business requirements
  • Guidance for data handling
  • Safeguarded storage of sources
  • Data retrieved in an efficient manner
  Risk Drivers
  • Data not protected from unauthorised viewing or altering
  • Documents not retrieved when needed
  • Non-compliance with regulatory and legal obligations
  • Unauthorised data access

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  1. Establish storage and retention procedures that address the organisation’s security policy and change management procedures, including encryption and authentication. Consider the data and the keys and certificates used for encryption and authentication.
  2. Establish storage and retention arrangements to satisfy legal, regulatory and business requirements for documents, data, archives, programmes, reports and messages (incoming and outgoing).
  3. Define and implement procedures that describe the use of data management tools, e.g., control access, movement and purging of data.
  4. Consider the impact of current and future changes in hardware and software standards on retrieval and processing of archived data.
  5. Define and implement procedures that describe access to the data management tools and associated storage media. Restrict the access to authorised personnel.
  6. Analyse media types of stored and archived data to define environmental requirements, e.g., humidity and temperature. Monitor and review the physical storage environment.
  7. Periodically review the integrity and usability of magnetic media. Periodically report and track disk errors. Investigate trends to ensure that media can still be used. Replace media susceptible to degradation, such as tape and DVD-ROMs.

Discussions: 1 total

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Hello, I was inquiring if anyone could supply some guidelines for email record retention? I was reviewing information on ISACA's website and couldn't locate any guidance or best practices. Thanks, Andrew
Andrew | 5/20/2015 2:58:04 PM | COMMENTS(0)

Documents & Publications: 47 total

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Events & Online Learning: 11 total

Journal Articles: 154 total

Volume 3, 2018
by Giuliano Pozza, CGEIT, e-CF Plus (CIO), ITIL v3
The world of information and data management is changing faster than anyone could have predicted a few years ago, and attention to sensitive data protection is growing, as the new GDPR is clearly proving.
Volume 3, 2018
by Chip Jarnagin, CISSP, CSM, PMP, and Sonja Hammond, CISSP, ITIL Foundation, PCI-ISA
The exposure of data for up to 14 million of Verizon’s customers in July 2017 was an enormous embarrassment, particularly for an organization that presents itself as a premium cybersecurity consultancy.
Volume 3, 2018
by T. Sean Kelly
Proactive IG requires collaboration among legal, compliance, security and IT teams to take an incremental, measurable approach to deal with today’s enterprise data challenges.
Volume 3, 2018
by Ofir Eitan, CISM, CCSK, CTI
One of the major challenges chief information security officers (CISOs) face in almost any organization is prioritizing information security interests with regard to IT interests.
Volume 3, 2018
by Ian Cooke, CISA, CRISC, CGEIT, COBIT Assessor and Implementer, CFE, CPTE, DipFM, ITIL Foundation, Six Sigma Green Belt
In previous columns, I advocated the use of an ISACA paper on creating audit programs. This article will once again apply this process to build an audit program for privacy for your organization.
Volume 3, 2018
by Max Alexander, CISM, CRISC, CISSP, DoD Cyber Crime Investigator
Insider threats pose a tremendous risk to an organization’s information security because, due to their nature, insiders “already have access to an organization’s most sensitive data.”

Wikis: 2 total

Blog Posts: 38 total

5 Jun 2018
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2 Apr 2018
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Have you experienced ransomware attack so far and, if yes, what did you do to resolve? I set up Twitter poll here: It lasts for seven days. Thank you for taking part in the poll.
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My personal thoughts after listening to C-level executives at the CxO Roundtable Series sponsored by Intel, IBM, HyTrust & ReedSmith. For an invite, please reach out to me. Data Protection under the GDPR For past few months, I’ve been helping to org...
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Information Security and Privacy is hot issue at present time. Number of security breaches is rapidly increasing.  In case of late detection, costs of breaches are skyrocketing. In the same time Artificial Intelligence (AI), Machine Learning (ML) are fast...
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