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DS12.5 - Physical Facilities Management

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective DS12.5 - Physical Facilities Management is contained within Process Popup Manage the Physical Environment.

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Physical Facilities Management

Manage facilities, including power and communications equipment, in line with laws and regulations, technical and business requirements, vendor specifications, and health and safety guidelines.

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Value Drivers

  • Protection of critical IT systems from the effects of power outages and other facility-related risks
  • Effective and efficient use of facility resources
  Risk Drivers
  • Non-compliance with health and safety regulations
  • IT systems failure due to improper protection from power outages and other facility-related risks
  • Accidents to staff members

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  1. Define and implement a process to examine the IT facilities’ requirement for protection against environmental conditions, power fluctuations and outages, in conjunction with other business continuity planning requirements. Procure suitable uninterruptible supply equipment (e.g., batteries, generators) to support business continuity planning.
  2. Regularly test the uninterruptible power supply’s mechanisms and ensure that power can be switched to the supply without any significant effect on business operations.
  3. Ensure that the facilities housing the IT systems have more than one source for dependent utilities (e.g., power, telecommunications, water, gas). Separate the physical entrance of each utility.
  4. Confirm that cabling external to the IT site is located underground or has suitable alternative protection. Determine that cabling within the IT site is contained within secured conduits, and wiring cabinets have access restricted to authorised personnel. Properly protect cabling against damage caused by fire, smoke, water, interception and interference.
  5. Ensure that cabling and physical patching (data and phone) are structured and organised. Cabling and conduit structures should be documented, e.g., blueprint building plan and wiring diagrams.
  6. Analyse the facilities housing high-availability systems for redundancy and fail-over cabling requirements (external and internal).
  7. Define and implement a process that ensures that IT sites and facilities are in ongoing compliance with relevant health and safety laws, regulations, guidelines, and vendor specifications.
  8. Educate personnel on a regular basis on health and safety laws, regulations, and relevant guidelines. Educate personnel on fire and rescue drills to ensure knowledge and actions taken in case of fire or similar incidents.
  9. Define and implement a process to record, monitor, manage and resolve facilities incidents in line with the IT incident management process. Make available reports on facilities incidents where disclosure is required in terms of laws and regulations.
  10. Define a process to ensure that IT sites and equipment are maintained as per the supplier’s recommended service intervals and specifications. The maintenance must be carried out only by authorised personnel.
  11. Analyse physical alterations to IT sites or premises to reassess the environmental risk (e.g., fire or water damage). Report results of this analysis to business continuity and facilities management.

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16 Mar 2015
ISACA International Event
Orlando, FL, USA
1 Aug 2016
ISACA International Event
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4 Jun 2018
ISACA International Event
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Journal Articles: 157 total

Volume 6, 2015
by Ed Gelbstein, Ph.D.
An auditor will sooner or later be faced with two kinds of conflicts: conflict of interest and interpersonal conflict.
Volume 5, 2107
by Marianne Bradford, Ph.D., and Dave Henderson, Ph.D.
Although generalized audit software (GAS) has been shown to significantly improve the efficiency and effectiveness of audits, many auditors do not use this technology.
Volume 3, 2018
by ISACA Member and Certification Holder Compliance
An up-to-date listing of the current IT Audit and Assurance Standards, Guidelines, and Tools and Techniques
Volume 3, 2018
by Steven J. Ross, CISA, CISSP, MBCP
For information security professionals, the trip from a proprietary data center to a combination of cloud computing, Software as a Service (SaaS), colocation (colo) facilities and managed services is not half the fun.
Volume 3, 2018
by Ian Cooke, CISA, CRISC, CGEIT, COBIT Assessor and Implementer, CFE, CPTE, DipFM, ITIL Foundation, Six Sigma Green Belt
In previous columns, I advocated the use of an ISACA paper on creating audit programs. This article will once again apply this process to build an audit program for privacy for your organization.
Volume 3, 2018
by Yuri Bobbert, CISM, CISA, SCF, and Talitha Papelard-Agteres, CISM
Understanding the key factors that influence effective BIS is crucial for business leaders; otherwise, security problems can occur, which can lead to financial loss, unavailability, reputational damage or even bankruptcy.

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