Find Resources & Connect with members on topics that interest you.

AI - Acquire and Implement

PO - Plan and Organize

DS - Deliver and Support

Please sign in to see your topics.

You must be logged in to join this group.

DS3.5 - Monitoring and Reporting

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective DS3.5 - Monitoring and Reporting is contained within Process Popup Manage Performance and Capacity.

Learn more about COBIT and related publications.

Click “Join This Community” to be able to actively participate in discussions and contribute content. You must be an ISACA member to join this topic. Join ISACA now.

 
This Topic Has:
4 Members
0 Online
2540 Visits

 Recent Discussions

Community Leader

Knowledge Center Manager

Knowledge Center Manager

Title: Become a Topic Leader!


Monitoring and Reporting

Continuously monitor the performance and capacity of IT resources. Data gathered should serve two purposes:
  • To maintain and tune current performance within IT and address such issues as resilience, contingency, current and projected workloads, storage plans, and resource acquisition
  • To report delivered service availability to the business, as required by the SLAs Accompany all exception reports with recommendations for corrective action.

View value and Risk Drivers  help

Hide value and Risk Drivers help


Value Drivers

  • Issues identified impacting effective service delivery
  • Baselined service levels identifying gaps in expectations
  • Increased IT resource utilisation for improved service delivery
  Risk Drivers
  • Lack of performance monitoring
  • Service failing to meet the expected quality
  • Deviations not identified in a timely manner, thus impacting the service quality

View Control Practices  help

Hide Control Practices  help

  1. Establish a process for gathering data to provide management with monitoring and reporting information for availability, performance and capacity workload of all IT resources.
  2. Provide regular reporting of the results in an appropriate form for review by IT and business management and communication to enterprise management.
  3. Ensure that the monitoring and reporting activities are integrated in the iterative capacity management activities (monitoring, analysis, tuning and implementation).
  4. Ensure that capacity reports are fed into the budgeting processes.

Discussions: 0 total

Must be a Topic member to contribute

No Results Found

Documents & Publications: 68 total

Must be a Topic member to contribute
View All »
Books
Posted by ISACA 15 days ago
Books
Posted by ISACA 166 days ago
Books
Posted by ISACA 166 days ago

Events & Online Learning: 1 total

14 Oct 2013
ISACA International Event
Boston, MA, USA

Journal Articles: 78 total

Volume 3, 2013
by Larry G. Wlosinski, CISA, CISM, CRISC, CAP, CDP, CISSP, ITIL
How will an organization’s information security staff be affected if the organization’s computer systems are moved to a cloud environment?
Volume 2, 2013
by Nurudeen Odeshina, CISA, CISM, CRISC, ISO 27001 LI, ITSM
As is often said, “information security is not a destination, it is a journey,” and for the organization it means continuous improvement.
Volume 2, 2013
by Darlene Tester
Not performing a full risk assessment before determining what security controls should be implemented is equivalent to not “looking before you leap.”
Volume 2, 2013
by Nikesh Dubey, CISA, CISM, CRISC
Almost all information security and assurance programs speak about management’s commitment as the most important driver for the success of any information security program in an organization.
Volume 2, 2013
by Rajesh Bhatia, CISA, CGEIT, PMP, MDP
This article discusses the benefits of using the framework of the five IT governance focus areas.
Volume 1, 2013
by Rajesh Bhatia, CISA, CGEIT, PMP, MDP
IT governance implementation and institutionalization in enterprise business units is dependent on buy-in from the business-unit executives.

Wikis: 2 total

Blog Posts: 13 total

Resumen El imparable crecimiento de internet en el mundo, y la integración de los diversos sistemas informáticos conectados a la red de Internet han hecho que la Seguridad de la Información alcance un papel de suma importancia actualmente. Desde el moment...
Posted By : ArthurHuamani | 0 comments
Grupos de Estudio para Acreditaciones de JUNIO, SEPTIEMBRE Y DICIEMBRE 2013. Para los que esten interesados en la presentación del exámen de certificación CISA y CISM  o para cualquiera que desee comenzar a prepararse para estas o las próximas pruebas, pu...
Posted By : Alexander Osorio | 0 comments
DISCLAIMER :- Below information is just for knowledge sharing purpose and reference. Personally or on behalf of any organization; I do not recommend any specific / particular tool listed below. These are the ones which I have come across. there may be t...
Posted By : prathameshkarekar | 0 comments
www.itpp.info
Posted By : Alexei.Shindin | 0 comments
In our current challenging financial times, businesses globally are trying to get by doing more with less.  In the past few years since the onslaught of the recession in 2007, companies have slashed positions that were thought to not be essential to survi...
Posted By : Robert992 | 1 comments
Es importantísimo reconocer que la banca móvil y pagos móviles han llegado para quedarse y que aquellos bancos que no se ocupen ahora en prepararse tendrán grandes problemas en el largo plazo y esta es una opinión compartida con el equipo de BITS (Financi...
Posted By : Diego San Esteban | 0 comments