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DS5.4 - User Account Management

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective DS5.4 - User Account Management is contained within Process Popup Ensure Systems Security.

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User Account Management

Address requesting, establishing, issuing, suspending, modifying and closing user accounts and related user privileges with a set of user account management procedures. Include an approval procedure outlining the data or system owner granting the access privileges. These procedures should apply for all users, including administrators (privileged users) and internal and external users, for normal and emergency cases. Rights and obligations relative to access to enterprise systems and information should be contractually arranged for all types of users. Perform regular management review of all accounts and related privileges.

View value and Risk Drivers  help

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Value Drivers

  • Consistently managed and administered user accounts
  • Rules and regulations for all kinds of users
  • Timely discovery of security incidents
  • Protection of IT systems and confidential data from unauthorised users
  Risk Drivers
  • Security breaches
  • Users failing to comply with security policy
  • Incidents not solved in a timely manner
  • Failure to terminate unused accounts in a timely manner, thus impacting corporate security

View Control Practices  help

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  1. Ensure that access control procedures include but are not limited to:
    • Using unique user IDs to enable users to be linked to and held accountable for their actions
    • Awareness that the use of group IDs results in the loss of individual accountability and are permitted only when justified for business or operational reasons and compensated by mitigating controls. Group IDs must be approved and documented.
    • Checking that the user has authorisation from the system owner for the use of the information system or service, and the level of access granted is appropriate to the business purpose and consistent with the organisational security policy
    • A procedure to require users to understand and acknowledge their access rights and the conditions of such access
    • Ensuring that internal and external service providers do not provide access until authorisation procedures have been completed
    • Maintaining a formal record, including access levels, of all persons registered to use the service
    • A timely and regular review of user IDs and access rights
  2. Ensure that management reviews or reallocates user access rights at regular intervals using a formal process. User access rights should be reviewed or reallocated after any job changes, such as transfer, promotion, demotion or termination of employment. Authorisations for special privileged access rights should be reviewed independently at more frequent intervals.

Discussions: 5 total

Must be a Topic member to contribute
Hi all, Have a bit of a dilemma here. If all our individual application systems are connected using Single-Sign-on (using the AD as the key), how do you treat an application account that has not been used for more than 90 days? That is to say, the user d...
Markyin | 2/12/2018 11:05:48 AM | COMMENTS(1)
Hi, I would like to know whos is responsible for reviewing the Dormant user account in a system. Based on my understanding, I believe, Information Security team should review and send the discrepancies to the IT team for their action. I would like to k...
Buddhika708 | 8/8/2017 6:29:47 AM | COMMENTS(0)
In the absence of a company policy, what for you is acceptable in terms of timeliness of user account deactivation for termed/resigned users? In a perfect scenario, the removal of access should be done on or before the user's last day. However, we all kno...
LIONEL ALLISON010 | 8/31/2016 10:14:24 AM | COMMENTS(0)
Hi everyone,  Could you please share your experience and ideas about automating the annual user access review process?  We're currently struggling with a manual process for the access reviews and it really takes a lot of time and attention to complete the...
Lilia Georgieva | 7/12/2016 3:51:54 PM | COMMENTS(3)
Mark301 | 2/13/2016 4:37:38 AM | COMMENTS(0)

Documents & Publications: 92 total

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Posted by ISACA 213 days ago
Posted by ISACA 682 days ago
Posted by ISACA 896 days ago

Events & Online Learning: 10 total

16 Mar 2015
ISACA International Event
Orlando, FL, USA
15 Jun 2015
ISACA International Event
Ciudad de México, Mexico
13 Aug 2018
ISACA International Event
Nashville, Tennessee, US
2018 GRC Conference - 13-15 August , Nashville, TN. Explore the future of Governance Risk and Control through expert-led workshops and sessions developed by the IIA and ISACA. Register early for our GRC learning tracks.

Journal Articles: 235 total

Volume 3, 2107
by Jayakumar Sundaram, CISA, ISO 27001 LA
The SoA is a continuously updated and controlled document that provides an overview of information security implementation.
Volume 6, 2106
by Venkatasubramanian Ramakrishnan, CISM, CRISC, CHFI
Bayesian networks can capture the complex interdependencies among risk factors and can effectively combine data with expert judgment.
Volume 4, 2018
by Mike Saurbaugh, CRISC, CISM, CISSP, MSIA
Ask security leaders if they have enough cybersecurity professionals on staff and the likely response will be “no.” But the demand is not just a numeric value; it also pertains to the abilities of the professionals.
Volume 4, 2018
by Robert E. Davis, DBA, CISA, CICA
How organizational representatives communicate about technological innovation is often a significant factor in the success or failure of innovation management.
Volume 4, 2018
by Vimal Mani, CISA, CISM, Six Sigma Black Belt
Recent cyberattacks have shaken faith in the traditional security measures implemented at global organizations in and around the SWIFT infrastructure in place.
Volume 4, 2018
by Phil Zongo
Governments, enterprises and civilians can make strategic mistakes by ignoring or discounting blockchain’s downsides..

Wikis: 2 total

Blog Posts: 58 total

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