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DS7.1 - Identification of Education and Training Needs

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective DS7.1 - Identification of Education and Training Needs is contained within Process Popup Educate and Train Users.

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Identification of Education and Training Needs

Establish and regularly update a curriculum for each target group of employees considering:
  • Current and future business needs and strategy
  • Value of information as an asset
  • Corporate values (ethical values, control and security culture, etc.)
  • Implementation of new IT infrastructure and software (i.e., packages, applications)
  • Current and future skills, competence profiles, and certification and/or credentialing needs as well as required reaccreditation
  • Delivery methods (e.g., classroom, web-based), target group size, accessibility and timing

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Value Drivers

  • Training needs for personnel identified to fulfil business requirements
  • A baseline for the effective use of the organisation’s technology by personnel, both immediately and in the future
  • Establishment of training and education programmes that are relevant to the risks and opportunities the organisation faces currently and in the future
  • Installed application capabilities optimised to satisfy business needs
  Risk Drivers
  • Staff members inadequately trained to fulfil their job function
  • Ineffective training mechanisms
  • Training provided not appropriate for training need
  • Installed application capabilities underutilised

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  1. Implement a process to identify predetermined requirements (such as for certifications) and/or create competency requirements for user roles, and use this to plan training curriculum for all target groups of users. The process ensures that training and education support compliance with business policies while providing and supporting the employee’s career path.
  2. Maintain a skills database that contains a gap analysis between the skills required by users and internal providers of technology and the skills and knowledge available.
    This database should also include competency profiles and records of any skills certifications obtained by users.
  3. Incorporate technology training needs into the users’ individual performance plans.
  4. Implement a process to compile and analyse information from the service desk and identify training requirements.

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Events & Online Learning: 6 total

Journal Articles: 83 total

Volume 6, 2017
by Thomas Johnson, CISA, CRISC, CISM, CISSP
A certification is a credential for an accomplishment that has been validated by a testing process and typically cannot be earned without verification of the appropriate level of experience or education.
Volume 6, 2017
by Sarah Orton, CISA
Get to know your network.
Volume 6, 2017
by Pedro Alexandre de Freitas Pereira, CCNA
The security of technology has become an increasing global concern. For some professionals such as network managers or security managers, this subject is intrinsically linked to their daily work.
Volume 5, 2017
by Justine Bone
Get to know your network.
Volume 5, 2017
by Pete Lindstrom
Every day, between 10 and 20 vulnerabilities are publicly disclosed, a few more than that are discovered, and an estimated 10-100 times that are created by software developers around the world.
Volume 5, 2017
by Kevin Johnson, CISSP
Full disclosure is the idea that when someone discovers a vulnerability within an application or device or piece of software, they should release the details of said vulnerability to the public.

Wikis: 2 total

Blog Posts: 27 total

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