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DS7.2 - Delivery of Training and Education

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective DS7.2 - Delivery of Training and Education is contained within Process Popup Educate and Train Users.

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Delivery of Training and Education

Based on the identified education and training needs, identify target groups and their members, efficient delivery mechanisms, teachers, trainers, and mentors. Appoint trainers and organise timely training sessions. Record registration (including prerequisites), attendance and training session performance evaluations.

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Value Drivers

  • Formalised and communicated management commitment for training
  • Effective trainers and training programmes
  • Sufficient attendance and involvement in training programmes and sessions
  Risk Drivers
  • Inappropriate and ineffective training programmes and mechanisms selected
  • Outdated training materials used
  • Poor attendance and involvement recorded

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  1. Implement a process based on business requirements and support of business to define effective training programmes, and deliver programmes in a timely manner based on identified needs, delivery mechanisms (e.g., classroom, computer-based) and qualifications of trainers.
  2. Monitor and record attendance to and completion of training and education programmes. Take appropriate action if individuals do not complete required training for their role.
  3. Capture participant and trainer feedback upon completion of training. Incorporate feedback into the process for evaluating training programmes and training delivery mechanisms.

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Events & Online Learning: 2 total

Journal Articles: 89 total

Volume 3, 2018
by Lucio Augusto Molina Focazzio, CISA, CRISC, CISM, COBIT Assessor and Trainer, ITIL
Building Tomorrow’s Leaders, Today
Volume 3, 2018
by Jen Hajigeorgiou, Editor
The ISACA Journal has a proud tradition of serving our community for more than 40 years, evolving to meet the needs and interests of practitioners amid the ever-changing technology landscape.
Volume 3, 2018
by Ofir Eitan, CISM, CCSK, CTI
One of the major challenges chief information security officers (CISOs) face in almost any organization is prioritizing information security interests with regard to IT interests.
Volume 2, 2018
by Stephen Doyle, CISA, CGEIT, PMIIA
Get to know your network.
Volume 2, 2018
by Robert E. Davis, DBA, CISA, CICA
Innovation is the process of transforming an idea or concept into a functional and marketable value proposition reflecting creative opportunity.
Volume 2, 2018
by Sunil Bakshi, CISA, CRISC, CISM, CGEIT, ABCI, AMIIB, BS 25999 LI, CEH, CISSP, ISO 27001 LA, MCA, PMP
Until a few years ago, many organizations did not adopt new technologies unless they were proven, stabilized and in use.

Wikis: 2 total

Blog Posts: 27 total

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