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Recent Discussions

Cyber security incident and engagement of third parties

During a client's recent incident response exercise a question was brought up and I would like some...

Jameson304 @ 9/20/2017 4:05 PM | Comments (1)

Information Security and SOC organization

Dear Colleagues,As you know, Ukraine is being severely hit by cyberattacks. I am currently helping ...

Alexey808 @ 8/7/2017 1:28 PM | Comments (0)

Incident Management Tools

What types of cost effective incident management tools are being used/recommended? What are the opi...

Jim568 @ 4/14/2017 12:48 PM | Comments (0)

Fraud Case

What are the first steps should be taken when fraud case is detected?

Tarek EL-Sherif @ 3/17/2017 4:16 AM | Comments (3)

Remote Audit of IT helpdesk/Incident Management. What are the consequences

Hi, Im contemplating on conducting a remote audit of our service desk since travel may not be neces...

Eric810 @ 12/15/2016 1:59 AM | Comments (0)

Audit of outsourced SIEM service Provider

Just wondering if anyone has every audited an outsourced SIEM service provider and are willing to s...

James12765 @ 2/4/2016 8:59 AM | Comments (1)

Use Cases for Security Incident Management

Does anyone have (or can point me to) a list of generic security incident use cases?Clearly many wi...

Phil Green @ 1/2/2016 6:51 AM | Comments (3)

Audit Program for Incident Response

Hello, does any one have a link to a solid example of an Incident Response Audit Program? I found a...

Jeff Murfin @ 12/31/2015 9:55 AM | Comments (3)

Security incident response metrics

Within my current assignment I faced with a question: What metrics and KPIs could be established to...

Maksym Pomerko @ 8/31/2015 6:13 AM | Comments (2)

ISACA Ireland Needs YOU!

Hope you don't mind me posting in this groupabout this year's ISACA Ireland conference, which is fo...

Neil_Curran @ 6/17/2015 4:12 AM | Comments (0)

Good discussion on Incident Management vs Problem Management

A good discussion is in progress here about:Incident Management vs Problem Managementhttp://www.isa...

-adnan- @ 5/24/2015 10:07 AM | Comments (3)

Security Incident Management according to ISO 27001

I am wondering if anyone out there has implemented or tried to implement security incident manageme...

Terry421 @ 4/14/2015 7:42 AM | Comments (4)

Call for Papers and Discount Code for ISACA Ireland Conference on 3rd Oct 2014

Hi Everyone, I'm the chapter president of ISACA Ireland and would like to let members of this topic...

Neil_Curran @ 8/2/2014 1:14 PM | Comments (1)

Feedback from service requestors in incident management

Which is the efficient method or framework to use to get feedback from service requester to determi...

EVA956 @ 3/11/2014 4:58 AM | Comments (0)

Risk Analysis and Asset Prioriitization

Hi, All I'm Vera. I'm an IT auditor. I'm new in incident management, since before this I just see w...

Vera525 @ 9/11/2013 10:00 PM | Comments (2)

RE: Security Incident Management according to ISO 27001

I've found that ISO/IEC 27001 provides the basis for a good security incident management process.A ...

Phil Green @ 12/23/2015 4:16 AM

RE: Security Incident Management according to ISO 27001[also NIST?]

@-adnan-, agree Info Sec Incident Mgmt Policy as you answer to @Terry421 @Helly263 I would refer yo...

Yolanda Baker @ 11/12/2015 9:58 AM

RE: Security Incident Management according to ISO 27001

Trying to establish and implement one now. Looking at the content to be involved, I am not sure whe...

Helly263 @ 11/11/2015 6:07 AM

RE: Incident Management Team

We do not have an IRT but we are in the process of coming up with an incident management policy whi...

Helly263 @ 11/11/2015 2:39 AM

RE: Security incident response metrics

I am also interested to know if you found anything on the metrics and KPIs of the CERT and/or CIRT.

Helly263 @ 11/11/2015 2:33 AM

RE: Introduce Yourself!

Hello, I am Hellen  and i am into IT Risk/ Information Security/ Compliance. I am also part of the ...

Helly263 @ 11/11/2015 2:17 AM

RE: Introduce Yourself!

Hello Everyone, My name is Ashraf. I am currently managing the Information Systems Audit function i...

Ashraf.kh @ 9/13/2015 2:34 AM

RE: Introduce Yourself!

Hello everyone, this is Daniel. I'm interested to learn more from this forum as I am going to take ...

danielymchan @ 9/10/2015 8:09 PM

RE: Introduce Yourself!

Hi, my name is Jhony Santiago. I am an IT Auditor and I would like to learn more about it to improv...

jsantiagoe @ 9/4/2015 12:29 PM

RE: Introduce Yourself!

Hi, my name is Stephen Fracalossi. I have IT Security responsibilities for my organisation and work...

fracca99 @ 9/3/2015 9:09 PM

RE: Introduce Yourself!

Hi, My name is Shane. I am an IT Manager and I am would like to formalise our incident management p...

Shane018 @ 9/1/2015 8:34 AM

RE: Introduce Yourself!

Hello, my name is Maksym. I'm IT auditor at the telecom (mobile) operator in Ukraine, CISA. Current...

Maksym Pomerko @ 8/31/2015 4:22 AM

RE: Introduce Yourself!

Welcome to the Incident Management Community!Please take a moment to introduce yourself to the grou...

Bruce975 @ 8/25/2015 6:50 PM

RE: Incident Management Team

Incident Response Team is in place for my current organisation (especially for West Africa) and my ...

Adeola @ 8/19/2015 10:04 AM

Hello - I'm here to help!

G'day everyone !I've just joined this community and am happy to assist anyone with any queries, que...

Matt_Campbell @ 11/21/2011 5:56 PM | Comments (0)

Incident Management Tools

What types of cost effective incident management tools are being used/recommended? What are the opi...

Jim568 @ 4/14/2017 12:48 PM | Comments (0)

Information Security and SOC organization

Dear Colleagues,As you know, Ukraine is being severely hit by cyberattacks. I am currently helping ...

Alexey808 @ 8/7/2017 1:28 PM | Comments (0)

SME Reviewers for Incident Response Whitepaper

A volunteer group under the leadership of Salomon Rico as project chair has developed a whitepaper ...

eleighninger @ 1/3/2012 2:26 PM | Comments (0)

Remote Audit of IT helpdesk/Incident Management. What are the consequences

Hi, Im contemplating on conducting a remote audit of our service desk since travel may not be neces...

Eric810 @ 12/15/2016 1:59 AM | Comments (0)

ISACA Ireland Needs YOU!

Hope you don't mind me posting in this groupabout this year's ISACA Ireland conference, which is fo...

Neil_Curran @ 6/17/2015 4:12 AM | Comments (0)