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Recent Discussions

SME Reviewers for Incident Response Whitepaper

A volunteer group under the leadership of Salomon Rico as project chair has developed a whitepaper ...

eleighninger @ 1/3/2012 2:26 PM | Comments (0)

Hello - I'm here to help!

G'day everyone !I've just joined this community and am happy to assist anyone with any queries, que...

Matt_Campbell @ 11/21/2011 5:56 PM | Comments (0)

Auditing incident and problem management processes

I'm looking for key risks and key controls to adress in incident and problem management processes (...

BasKooi @ 9/9/2011 7:47 AM | Comments (1)

Incident Management Team

Has your organization created and implemented an Incident Management (or Response) Team?If so, who ...

[email protected] @ 3/16/2011 12:13 PM | Comments (15)

Introduce Yourself!

Welcome to the Incident Management Community!Please take a moment to introduce yourself to the grou...

[email protected] @ 3/2/2011 8:55 PM | Comments (19)

RE: Security Incident Management according to ISO 27001[also NIST?]

@-adnan-, agree Info Sec Incident Mgmt Policy as you answer to @Terry421 @Helly263 I would refer yo...

Yolanda Baker @ 11/12/2015 9:58 AM

RE: Security Incident Management according to ISO 27001

Trying to establish and implement one now. Looking at the content to be involved, I am not sure whe...

Helly263 @ 11/11/2015 6:07 AM

RE: Incident Management Team

We do not have an IRT but we are in the process of coming up with an incident management policy whi...

Helly263 @ 11/11/2015 2:39 AM

RE: Security incident response metrics

I am also interested to know if you found anything on the metrics and KPIs of the CERT and/or CIRT.

Helly263 @ 11/11/2015 2:33 AM

RE: Introduce Yourself!

Hello, I am Hellen  and i am into IT Risk/ Information Security/ Compliance. I am also part of the ...

Helly263 @ 11/11/2015 2:17 AM

RE: Introduce Yourself!

Hello Everyone, My name is Ashraf. I am currently managing the Information Systems Audit function i...

Ashraf.kh @ 9/13/2015 2:34 AM

RE: Introduce Yourself!

Hello everyone, this is Daniel. I'm interested to learn more from this forum as I am going to take ...

danielymchan @ 9/10/2015 8:09 PM

RE: Introduce Yourself!

Hi, my name is Jhony Santiago. I am an IT Auditor and I would like to learn more about it to improv...

jsantiagoe @ 9/4/2015 12:29 PM

RE: Introduce Yourself!

Hi, my name is Stephen Fracalossi. I have IT Security responsibilities for my organisation and work...

fracca99 @ 9/3/2015 9:09 PM

RE: Introduce Yourself!

Hi, My name is Shane. I am an IT Manager and I am would like to formalise our incident management p...

Shane018 @ 9/1/2015 8:34 AM

RE: Introduce Yourself!

Hello, my name is Maksym. I'm IT auditor at the telecom (mobile) operator in Ukraine, CISA. Current...

Maksym Pomerko @ 8/31/2015 4:22 AM

RE: Introduce Yourself!

Welcome to the Incident Management Community!Please take a moment to introduce yourself to the grou...

Bruce975 @ 8/25/2015 6:50 PM

RE: Incident Management Team

Incident Response Team is in place for my current organisation (especially for West Africa) and my ...

Adeola @ 8/19/2015 10:04 AM

RE: Incident Management Team

Is cyber security incident dealt separately then other incidents?-adnan-at 5/21/2015 6:13:10 AMI am...

AdamPC @ 6/9/2015 10:42 AM

Introduce Yourself!

Welcome to the Incident Management Community!Please take a moment to introduce yourself to the grou...

[email protected] @ 3/2/2011 8:55 PM | Comments (19)

Incident Management Team

Has your organization created and implemented an Incident Management (or Response) Team?If so, who ...

[email protected] @ 3/16/2011 12:13 PM | Comments (15)

Problem Management - Helpdesk

Hi All,I am new in this community.  I am wondering if anybody within the group has a work program f...

Yee San @ 1/17/2013 1:27 AM | Comments (4)

Security Incident Management according to ISO 27001

I am wondering if anyone out there has implemented or tried to implement security incident manageme...

Terry421 @ 4/14/2015 7:42 AM | Comments (4)

Fraud Case

What are the first steps should be taken when fraud case is detected?

Tarek EL-Sherif @ 3/17/2017 4:16 AM | Comments (3)

Good discussion on Incident Management vs Problem Management

A good discussion is in progress here about:Incident Management vs Problem Managementhttp://www.isa...

-adnan- @ 5/24/2015 10:07 AM | Comments (3)

Audit Program for Incident Response

Hello, does any one have a link to a solid example of an Incident Response Audit Program? I found a...

Jeff Murfin @ 12/31/2015 9:55 AM | Comments (3)

Use Cases for Security Incident Management

Does anyone have (or can point me to) a list of generic security incident use cases?Clearly many wi...

Phil Green @ 1/2/2016 6:51 AM | Comments (3)

Security incident response metrics

Within my current assignment I faced with a question: What metrics and KPIs could be established to...

Maksym Pomerko @ 8/31/2015 6:13 AM | Comments (2)

Risk Analysis and Asset Prioriitization

Hi, All I'm Vera. I'm an IT auditor. I'm new in incident management, since before this I just see w...

Vera525 @ 9/11/2013 10:00 PM | Comments (2)

Audit of outsourced SIEM service Provider

Just wondering if anyone has every audited an outsourced SIEM service provider and are willing to s...

James12765 @ 2/4/2016 8:59 AM | Comments (1)

Auditing incident and problem management processes

I'm looking for key risks and key controls to adress in incident and problem management processes (...

BasKooi @ 9/9/2011 7:47 AM | Comments (1)

Call for Papers and Discount Code for ISACA Ireland Conference on 3rd Oct 2014

Hi Everyone, I'm the chapter president of ISACA Ireland and would like to let members of this topic...

Neil_Curran @ 8/2/2014 1:14 PM | Comments (1)

Feedback from service requestors in incident management

Which is the efficient method or framework to use to get feedback from service requester to determi...

EVA956 @ 3/11/2014 4:58 AM | Comments (0)

Hello - I'm here to help!

G'day everyone !I've just joined this community and am happy to assist anyone with any queries, que...

Matt_Campbell @ 11/21/2011 5:56 PM | Comments (0)