Auditing ITIL V3 implementations
I have planned to audit the implementations of ITIL V3 at one of my clients, its effectiveness, complying with the standard etc.. I am looking for a good audit program / self assessment checklist, / questionnaire, has someone worked on this aspect and audited ITIL V 3. Is such audit program available with some one.
There is a self assessment checklist for version two, i have it downloaded, however i am looking for the version 3. Another idea is to use the mapping of ITIL V 3 and COBIT 4.1 and use the questionnaire of COBIT 4.1 Assurance guide. Does some one has better tools or ideas? Would appreciate.
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