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PO10.13 - Project Performance Measurement, Reporting and Monitoring

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective PO10.13 - Project Performance Measurement, Reporting and Monitoring is contained within Process Popup Manage Projects.

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Project Performance Measurement, Reporting and Monitoring

Measure project performance against key project performance scope, schedule, quality, cost and risk criteria. Identify any deviations from the plan. Assess the impact of deviations on the project and overall programme, and report results to key stakeholders. Recommend, implement and monitor remedial action, when required, in line with the programme and project governance framework.

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Value Drivers

  • Improved customer satisfaction and focus
  • Strong customer bias in the culture of the IT organisation for all IT projects
  • Deviations to the plan promptly identified
  • Positive results communicated and built upon to boost stakeholder confidence and commitment
  Risk Drivers
  • Ineffective reporting on project progress and unidentified issues
  • Lack of control over project progress
  • Loss of focus on customer expectations and business needs

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  1. Establish and use a set of project criteria as part of the programme management framework, including, but not limited to, scope, schedule, quality, cost and level of risk.
  2. Measure project performance against key project performance criteria. Analyse deviations from established key project performance criteria for cause, and assess positive and negative effects on the programme and its component projects. Report to identified key stakeholders progress for the programme and component projects, deviations from established key project performance criteria, and positive and negative effects on the programme and its component projects.
  3. Monitor changes to the programme and review existing key project performance criteria to determine if they still represent valid measures of progress. Document and submit any necessary changes to the programme’s key stakeholders for their approval before adoption. Communicate revised criteria to project managers for use in future performance reports.
  4. Recommend, implement and monitor remedial action, when required, in line with the programme and project governance framework.

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