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PO4.12 - IT Staffing

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective PO4.12 - IT Staffing is contained within Process Popup Define the IT Processes, Organisation and Relationships

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IT Staffing

Evaluate staffing requirements on a regular basis or upon major changes to the business, operational or IT environments to ensure that the IT function has sufficient resources to adequately and appropriately support the business goals and objectives.

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Value Drivers

  • Ability of IT staff to support business needs
  • Cost control
  • Appropriate size of the IT department
  • Appropriate skills in the IT department
  Risk Drivers
  • IT staff resources unable to meet business needs
  • Excessive IT internal and/or external staffing costs
  • Under- or overresourced IT department
  • Lack of appropriate skills in the IT department

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  1. Ensure that the IT function is staffed and directed by experienced and qualified personnel, and all the necessary resources are co-ordinated.
  2. Regularly review the staffing requirements (i.e., number of resources, skills) of the IT function, giving consideration to the business/IT environment and strategy.
  3. Evaluate sourcing strategies, including outsourcing, co-sourcing or insourcing opportunities. In evaluating staffing requirements, ensure that management considers cost-effective internal sourcing activities, such as business/IT staff co-location, cross-functional training and job rotation.
  4. Ensure that senior business and IT management reviews the results of the staffing evaluations and sourcing strategies, and implements appropriate actions within a reasonable time frame.

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Events & Online Learning: 1 total

13 Aug 2018
ISACA International Event
Nashville, Tennessee, US
2018 GRC Conference - 13-15 August , Nashville, TN. Explore the future of Governance Risk and Control through expert-led workshops and sessions developed by the IIA and ISACA. Register early for our GRC learning tracks.

Journal Articles: 98 total

Volume 3, 2018
by Lucio Augusto Molina Focazzio, CISA, CRISC, CISM, COBIT Assessor and Trainer, ITIL
Building Tomorrow’s Leaders, Today
Volume 3, 2018
by Ofir Eitan, CISM, CCSK, CTI
One of the major challenges chief information security officers (CISOs) face in almost any organization is prioritizing information security interests with regard to IT interests.
Volume 3, 2018
by Tyler Hardison, CISSP, PCI-QSA
When it comes to assessing risk factors and gaps in an information security structure, it is important to identify what type of information is stored, how it is transmitted and accessed, and what risk factors pose possible threats...
Volume 2, 2018
by Jennifer Bayuk, CISA, CISM, CGEIT
The ERM framework is designed to provide reasonable expectation that an entity that adopts it understands and manages all kinds of risk associated with business strategy and performance objectives.
Volume 2, 2018
by Stephen Doyle, CISA, CGEIT, PMIIA
Get to know your network.
Volume 2, 2018
by Robert E. Davis, DBA, CISA, CICA
Innovation is the process of transforming an idea or concept into a functional and marketable value proposition reflecting creative opportunity.

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Blog Posts: 74 total

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