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PO4.12 - IT Staffing

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective PO4.12 - IT Staffing is contained within Process Popup Define the IT Processes, Organisation and Relationships

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IT Staffing

Evaluate staffing requirements on a regular basis or upon major changes to the business, operational or IT environments to ensure that the IT function has sufficient resources to adequately and appropriately support the business goals and objectives.

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Value Drivers

  • Ability of IT staff to support business needs
  • Cost control
  • Appropriate size of the IT department
  • Appropriate skills in the IT department
  Risk Drivers
  • IT staff resources unable to meet business needs
  • Excessive IT internal and/or external staffing costs
  • Under- or overresourced IT department
  • Lack of appropriate skills in the IT department

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  1. Ensure that the IT function is staffed and directed by experienced and qualified personnel, and all the necessary resources are co-ordinated.
  2. Regularly review the staffing requirements (i.e., number of resources, skills) of the IT function, giving consideration to the business/IT environment and strategy.
  3. Evaluate sourcing strategies, including outsourcing, co-sourcing or insourcing opportunities. In evaluating staffing requirements, ensure that management considers cost-effective internal sourcing activities, such as business/IT staff co-location, cross-functional training and job rotation.
  4. Ensure that senior business and IT management reviews the results of the staffing evaluations and sourcing strategies, and implements appropriate actions within a reasonable time frame.

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Experienced business and IT professionals know that optimizing their use of big data as a resource will deliver real business value to the enterprise stakeholders.
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Events & Online Learning: 3 total

16 Sep 2013
ISACA International Event
London, England
Stay on top of the trends and opportunities of the dynamic technology industry at EuroCACS/ISRM 2013 in Berlin—the leading European conference for IT audit, assurance, security and risk professionals. Save over US $200 when you register by 22 July!
30 Sep 2013
ISACA International Event
Medellín, Colombia
La Conferencia Latinoamericana CACS/ISRM 2013 en Medellín, Colombia es la conferencia principal latinoamericana para los profesionales de auditoría, riesgo y seguridad de la información. Ahorre más de EE.UU. $ 100 si se inscribe antes del 7 de agosto!
6 Nov 2013
ISACA International Event
Las Vegas, NV, USA
North America ISRM is a multidimensional event featuring security and risk content, and the security programs, tools and the resources you need to be responsive to industry changes.

Journal Articles: 107 total

Volume 3, 2013
by Larry G. Wlosinski, CISA, CISM, CRISC, CAP, CDP, CISSP, ITIL
How will an organization’s information security staff be affected if the organization’s computer systems are moved to a cloud environment?
Volume 2, 2013
by Nurudeen Odeshina, CISA, CISM, CRISC, ISO 27001 LI, ITSM
As is often said, “information security is not a destination, it is a journey,” and for the organization it means continuous improvement.
Volume 2, 2013
by Rajesh Bhatia, CISA, CGEIT, PMP, MDP
This article discusses the benefits of using the framework of the five IT governance focus areas.
Volume 1, 2013
by Rajesh Bhatia, CISA, CGEIT, PMP, MDP
IT governance implementation and institutionalization in enterprise business units is dependent on buy-in from the business-unit executives.
Volume 1, 2013
by Ingrid Robinson, CPA, CIA, and Margaret Jodha, CPA, CGA
Today’s IT business environment requires regulatory compliance, cost control, availability, risk management, business alignment, timely project delivery, change and continuous innovation to deliver stakeholder value.
Volume 6, 2012
by Mukul Pareek, CISA, ACA, AICWA, PRM
In the world of market and credit risk, scenario analysis is used as a part of stress testing.

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Blog Posts: 58 total

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