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PO4.14 - Contracted Staff Policies and Procedures

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective PO4.14 - Contracted Staff Policies and Procedures is contained within Process Popup Define the IT Processes, Organisation and Relationships

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Contracted Staff Policies and Procedures

Ensure that consultants and contract personnel who support the IT function know and comply with the organisation’s policies for the protection of the organisation’s information assets such that they meet agreed-upon contractual requirements.

View value and Risk Drivers  help

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Value Drivers

  • Contracted staff supporting the needs of the business
  • Knowledge sharing and retention within the organisation
  • Protection of the information assets
  • Control over the contracted personnel’s activities
  Risk Drivers
  • Increased dependence on key (contracted) individuals
  • Gaps between expectations and the capability of contracted personnel
  • Work performed not aligned with business requirements
  • No knowledge capture or skills transfer from contracted personnel
  • Inefficient and ineffective use of contracted staff
  • Failure of contracted staff to adhere to organisational policies for the protection of information assets
  • Litigation costs from disagreements over expectations for responsibility and accountability

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  1. Implement policies and procedures that describe when, how and what type of work can be performed or augmented by consultants and/or contractors, in accordance with the organisation’s enterprisewide IT procurement policy.
  2. Require contractors to comply with the organisation’s policies and procedures (e.g., requirements for security clearance, physical and logical access control requirements, client equipment and personnel, information confidentiality requirements, and nondisclosure agreements). At the commencement of the contract, the contractor formally agrees to be bound by the organisation’s IT policies. Contractors are advised that management reserves the right to monitor and inspect all usage of IT resources, including e-mail, voice communications, and all programs and data files.
  3. Provide contractors with a clear definition of their roles and responsibilities as part of their contracts. Contractors are explicitly required to document their work to agreed-upon standards and formats.
  4. Ensure that an individual with appropriate authority within the IT function has responsibility for reviewing the contractor’s work and approving payments.

 

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Events & Online Learning: 10 total

7 May 2012
ISACA International Event
Orlando, Florida, USA
Get the knowledge you need to stay one step ahead of the competition and keep up with changing professional trends at ISACA’s North America CACS Conference.
15 May 2012
ISACA International Event
Washington, DC, USA
12 Jun 2012
ISACA International Event
Dallas, Texas, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
7 Aug 2012
ISACA International Event
Chicago, Illinois, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.
10 Sep 2012
ISACA International Event
Munich, Germany
EuroCACS/ISRM is a multidimensional event featuring audit, security, governance and risk content, and the audit and security programs, tools and the resources you need to be responsive to industry changes.
11 Sep 2012
ISACA International Event
San Francisco, California, USA
ISACA Training is a unique educational event designed to provide the tools you need to maintain, update and upgrade your skills, and to continue your professional development.

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Volume 2, 2012
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Volume 5, 2011
by Steven De Haes, Ph.D., Dirk Gemke, John Thorp, CMC, ISP, and Wim Van Grembergen, Ph.D.
The goal of this article is to provide insight to practitioners regarding how to introduce better value management approaches.
Volume 2, 2011
by Steven J. Ross, CISA, CISSP, MBCP
How much more is a secure company worth than an insecure one?
Volume 2, 2011
by Gan Subramaniam, CISA, CISM, CCNA, CCSA, CIA, CISSP, ISO 27001 LA, SSCP
What should be our approach to determining and reaching agreement on the optimal percentage of business operations that must be or can be recovered in the event of a crisis?
Volume 2, 2011
by Stefka Dzhumalieva, Franck Noël and Sébastien Baudu
The Value Assessment Tool (VAST) of the European Commission is the subject of this article.
Volume 3, 2010
by James Reed, FCIPD
The author discusses the effects of the economic crisis on an IT professionals career, providing tips and advice.

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