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PO4.7 - Responsibility for IT Quality Assurance

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective PO4.7 - Responsibility for IT Quality Assurance is contained within Process Popup Define the IT Processes, Organisation and Relationships

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Responsibility for IT Quality Assurance

Assign responsibility for the performance of the quality assurance (QA) function and provide the QA group with appropriate QA systems, controls and communications expertise. Ensure that the organisational placement and the responsibilities and size of the QA group satisfy the requirements of the organisation.

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Value Drivers

  • Quality assurance as an integral part of IT’s responsibilities
  • Processes in line with the organisation’s quality expectations
  • Proactive identification of improvements to IT functionality and business processes
  • Proactive identification of quality issues and business risks
   Risk Drivers
  • Reputational damage
  • Undetected quality-related risks that impact the overall business
  • Increased costs and time delays due to poor quality control
  • Quality assurance not applied consistently or effectively
  • Inconsistencies in quality across the organisation
  • Reduced business performance

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  1. Ensure that the QA function’s reporting line is such that it can operate with adequate independence and report its findings objectively.
  2. Ensure that the role of the QA function includes:
    • Monitoring processes to ensure compliance with the organisation’s QA-related policies, standards and procedures (e.g., compliance with the organisation’s development methodology)
    • Acting as a centre of expertise for the development of QA-related policies (e.g., QA requirements in a system development life cycle), standards and procedures
    • Adopting and aligning with QA best practices and standards
  3. Ensure that the staffing levels and skills for the QA function are commensurate with the size of the organisation and the QA function’s responsibilities. Skills include those related to quality assurance, IT, controls, processes and communication.
  4. Encourage senior management’s sponsorship and active support of the QA function.
  5. Define and document a process for identifying, escalating and resolving issues identified to the QA process.
  6. Ensure that the QA function reports periodically on its findings and recommendations.

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Books
Information Technology Control & Audit, 4th Edition
Posted by ISACA 139 days ago
Books
IT Governance: Policies & Procedures, 2013 Edition
Posted by ISACA 139 days ago
Books
Lean IT: Enabling & Sustaining your Lean Transformation
Posted by ISACA 350 days ago
Books
IT Governance: Polices & Procedures, 2012 Edition
Posted by ISACA 595 days ago
Books
CIO Best Practices: Enabling Strategic Value with Information Technology, 2nd Edition
Posted by ISACA 867 days ago
Books
Optimising Value Creation From IT Investments
Posted by ISACA 1085 days ago
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Volume 4, 2012
Everybody Loves Documentation
by Adrienne Bellehumeur, CISA, CA, PMP
Documentation is essential for IT departments to achieve their objectives: protecting their intellectual capital and business continuity, and improving clarity and momentum in projects and operations.

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24 Dec 2012
ПриорИТизация
www.itpp.info
Posted By : Alexei.Shindin | 0 comments
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