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PO7.3 - Staffing of Roles

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective PO7.3 - Staffing of Roles is contained within Process Popup Manage IT Human Resources.

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Staffing of Roles

Define, monitor and supervise roles, responsibilities and compensation frameworks for personnel, including the requirement to adhere to management policies and procedures, the code of ethics, and professional practices. The level of supervision should be in line with the sensitivity of the position and extent of responsibilities assigned.

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Value Drivers

  • Communication of and adherence to organisation policies, practices and ethics
  • Clear accountability and responsibility for key functions
  • Improved alignment of staff contribution to business goals
  Risk Drivers
  • Incorrect actions and decisions based on unclear direction setting
  • Increased errors and incidents caused by lack of supervision
  • Staff dissatisfaction through poor management and oversight

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  1. Define and regularly maintain descriptions of IT roles covering responsibilities to highlight any specific risk management, security and compliance requirements.
  2. Ensure that IT personnel acknowledge and document, upon hiring and periodically thereafter, their acceptance of role descriptions and responsibilities.
  3. Ensure that terms and conditions of employment stress the employee’s responsibility for information security, internal control and regulatory compliance, and address the assignment of all intellectual property rights to the organisation and non-disclosure of confidential information.
  4. Ensure that supervision for each role within IT is based on the risks posed by that role and is effected by an appropriate mechanism, including personal supervision, review of work, dual performance of tasks and/or automated monitoring.

 

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Volume 4, 2011
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by Chris Konrad
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