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PO7.4 - Personnel Training

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective PO7.4 - Personnel Training is contained within Process Popup Manage IT Human Resources.

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Personnel Training

Provide IT employees with appropriate orientation when hired and ongoing training to maintain their knowledge, skills, abilities, internal controls and security awareness at the level required to achieve organisational goals.

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Value Drivers

  • Enhanced personal contribution and performance toward organisational success
  • Effective and efficient delivery of each employee’s role
  • Support of technical and management development, increasing personnel retention
  • Increase in employees’ value to the enterprise
   Risk Drivers
  • Insufficient security awareness, causing errors or incidents
  • Knowledge gaps regarding products, services and practices
  • Insufficient skills, leading to service degradation and increased errors and incidents

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  1. Determine training and awareness requirements most critical to accomplishing the organisation’s goals, and put a process in place to measure against expected levels the completion of training and the level of awareness within different user groups. The process may include certification and recertification at appropriate intervals, as well as the need for continued education to maintain certification.
  2. Develop and deliver a programme to maintain personnel knowledge about the organisation’s requirements for internal control and ethical conduct.
  3. Develop and deliver a security requirements programme to educate all IT employees prior to granting access to IT resources and facilities. The programme should educate all new employees on:
    • The impact on the organisation and the employee if the security requirements are not met
    • Appropriate use of IT resources and facilities
    • How security incidents should be handled and escalated
    • Ethical use of IT resources and facilities
    • The employee’s responsibilities for information security
  4. Review training materials and programmes regularly for adequacy with respect to changing business requirements and their impact on necessary knowledge, skills and abilities.

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Downloads
Val IT Framework 2.0
Posted by ISACA 707 days ago
Downloads
VAL IT Business Case
Posted by ISACA 760 days ago
Downloads
Big Data: Impacts & Benefits
Experienced business and IT professionals know that optimizing their use of big data as a resource will deliver real business value to the enterprise stakeholders.
Posted by ISACA 64 days ago
Books
English: CGEIT Review Questions, Answers & Explanations Manual 2013 Supplement
Posted by ISACA 132 days ago
Books
English: CGEIT Review Questions, Answers & Explanations Manual 2013
Posted by ISACA 132 days ago
Books
English: CGEIT Review Manual 2013
Posted by ISACA 132 days ago
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Events & Online Learning: 3 total

16 Sep 2013
ISACA International Event
2013 EuroCACS / ISRM
London, England
Stay on top of the trends and opportunities of the dynamic technology industry at EuroCACS/ISRM 2013 in Berlin—the leading European conference for IT audit, assurance, security and risk professionals. Save over US $200 when you register by 22 July!
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30 Sep 2013
ISACA International Event
Conferencia Latinoamericana
Medellín, Colombia
La Conferencia Latinoamericana CACS/ISRM 2013 en Medellín, Colombia es la conferencia principal latinoamericana para los profesionales de auditoría, riesgo y seguridad de la información. Ahorre más de EE.UU. $ 100 si se inscribe antes del 7 de agosto!
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6 Nov 2013
ISACA International Event
North America ISRM 2013
Las Vegas, NV, USA
North America ISRM is a multidimensional event featuring security and risk content, and the security programs, tools and the resources you need to be responsive to industry changes.
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Journal Articles: 103 total

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Volume 3, 2013
IT Security Responsibilities Change When Moving to the Cloud
by Larry G. Wlosinski, CISA, CISM, CRISC, CAP, CDP, CISSP, ITIL
How will an organization’s information security staff be affected if the organization’s computer systems are moved to a cloud environment?
Volume 2, 2013
ISO/IEC 27001:2005 Implementation and Certification—Doing It Again and Again
by Nurudeen Odeshina, CISA, CISM, CRISC, ISO 27001 LI, ITSM
As is often said, “information security is not a destination, it is a journey,” and for the organization it means continuous improvement.
Volume 2, 2013
Corporate Responsibility, Retaining Top Management Commitment
by Nikesh Dubey, CISA, CISM, CRISC
Almost all information security and assurance programs speak about management’s commitment as the most important driver for the success of any information security program in an organization.
Volume 2, 2013
JOnline: Improving Governance Models
by Rajesh Bhatia, CISA, CGEIT, PMP, MDP
This article discusses the benefits of using the framework of the five IT governance focus areas.
Volume 1, 2013
IT Governance Implementation—Formulating and Presenting Practical Business Cases
by Rajesh Bhatia, CISA, CGEIT, PMP, MDP
IT governance implementation and institutionalization in enterprise business units is dependent on buy-in from the business-unit executives.
Volume 1, 2013
Building and Maintaining Effective Mechanisms for Implementing IT Governance
by Ingrid Robinson, CPA, CIA, and Margaret Jodha, CPA, CGA
Today’s IT business environment requires regulatory compliance, cost control, availability, risk management, business alignment, timely project delivery, change and continuous innovation to deliver stakeholder value.
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22 Apr 2013
Payments to invalid recepients resulting in fraud
A recent publication in a local newspaper, indicated that an employee was charged with fraud with regards to claims of insurance payments that were lodged with the company were paid out to people who were not entitled to receive such payments. What po...
Posted By : Paulina.PNI | 1 comments
18 Mar 2013
VENEZUELA, Cursos de Preparación Examenes CISA, CISM, CRISC, COBIT
Grupos de Estudio para Acreditaciones de JUNIO, SEPTIEMBRE Y DICIEMBRE 2013. Para los que esten interesados en la presentación del exámen de certificación CISA y CISM  o para cualquiera que desee comenzar a prepararse para estas o las próximas pruebas, pu...
Posted By : Alexander Osorio | 0 comments
13 Mar 2013
Remote Power management of machines in corporate network
DISCLAIMER :- Below information is just for knowledge sharing purpose and reference. Personally or on behalf of any organization; I do not recommend any specific / particular tool listed below. These are the ones which I have come across. there may be t...
Posted By : prathameshkarekar | 0 comments
5 Feb 2013
IT Security Links
Physical Security Fire safety and equipment information: www.usfa.fema.gov/safety Halon alternatives: https://www.denix.osd.mil/denix/Public/News/DLA/Halon/hal1.html Biometric systems used by U.S. Homeland Security: http://tinyurl.com/564lzt Alarm a...
Posted By : Jermaine800 | 0 comments
23 Jan 2013
Security certification o security rating for cloud services?
(Cross posted in http://www.leetsecurity.com/en/2013/01/18/certification-or-rating)In some occasions, specially when the issue we want to analyze or study is complex or very new, it could be useful to use analogies. We say that because, to explain the use...
Posted By : Antonio Ramos | 0 comments
22 Jan 2013
Evolution of Next Generation Cyber Attack technologies:
The technology is changing very fast and becoming more and more sophisticated everyday, which is helping billions of people in their everyday life. There are new innovations happening every day in the world of information technology, more and more softwar...
Posted By : Vikalp253 | 0 comments
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