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PO8.2 - IT Standards and Quality Practices

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective PO8.2 - IT Standards and Quality Practices is contained within Process Popup Manage Quality.

Learn more about COBIT and related publications.

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IT Standards and Quality Practices

Identify and maintain standards, procedures and practices for key IT processes to guide the organisation in meeting the intent of the QMS. Use industry good practices for reference when improving and tailoring the organisation’s quality practices.

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Value Drivers

  • Alignment of the QMS to business requirements and policies
  • Consistency and reliability of the general quality plan
  • Effective and efficient operation of the QMS
  • Increased assurance for enterprisewide management that IT standards, policies, processes, practices and risk management are effective and efficient
  Risk Drivers
  • Undefined responsibilities within projects and services
  • Quality failures in key IT processes
  • Non-compliance with defined standards and procedures
  • IT policies, standards, processes and practices inconsistent with current good practices
  • Failure of IT policies, standards, processes and practices to meet enterprise objectives

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  1. Define and implement appropriate IT standards that are aligned with the QMS.
  2. Define the requirements and circumstances for adherence to, or non-compliance with, adopted IT standards, and require authorisation and monitoring of deviations.
  3. Ensure that changes and/or updates to adopted IT standards are reflected in and consistent with the intent of the QMS.
  4. Ensure that QMS standards, policies, processes and practices are continuously applied to all phases of projects and all services.

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Events & Online Learning: 5 total

16 Mar 2015
ISACA International Event
Orlando, FL, USA
1 Aug 2016
ISACA International Event
Chicago, IL, USA
4 Jun 2018
ISACA International Event
Philadelphia, PA, USA
13 Aug 2018
ISACA International Event
Nashville, Tennessee, US
2018 GRC Conference - 13-15 August , Nashville, TN. Explore the future of Governance Risk and Control through expert-led workshops and sessions developed by the IIA and ISACA. Register early for our GRC learning tracks.

Journal Articles: 154 total

Volume 3, 2107
by Jayakumar Sundaram, CISA, ISO 27001 LA
The SoA is a continuously updated and controlled document that provides an overview of information security implementation.
Volume 3, 2018
by Giuliano Pozza, CGEIT, e-CF Plus (CIO), ITIL v3
The world of information and data management is changing faster than anyone could have predicted a few years ago, and attention to sensitive data protection is growing, as the new GDPR is clearly proving.
Volume 3, 2018
by Jen Hajigeorgiou, Editor
The ISACA Journal has a proud tradition of serving our community for more than 40 years, evolving to meet the needs and interests of practitioners amid the ever-changing technology landscape.
Volume 3, 2018
by T. Sean Kelly
Proactive IG requires collaboration among legal, compliance, security and IT teams to take an incremental, measurable approach to deal with today’s enterprise data challenges.
Volume 3, 2018
by Ofir Eitan, CISM, CCSK, CTI
One of the major challenges chief information security officers (CISOs) face in almost any organization is prioritizing information security interests with regard to IT interests.
Volume 2, 2018
by Robert E. Davis, DBA, CISA, CICA
Innovation is the process of transforming an idea or concept into a functional and marketable value proposition reflecting creative opportunity.

Wikis: 2 total

Blog Posts: 136 total

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