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PO8.5 - Continuous Improvement

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective PO8.5 - Continuous Improvement is contained within Process Popup Manage Quality.

Learn more about COBIT and related publications.

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Continuous Improvement

Maintain and regularly communicate an overall quality plan that promotes continuous improvement.

View value and Risk Drivers  help

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Value Drivers

  • Improved quality of services and solutions
  • Improved efficiency and effectiveness in delivery
  • Improved staff morale and job satisfaction
  Risk Drivers
  • Uncontrolled and ineffective service delivery
  • Service failures
  • Development faults

View Control Practices  help

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  1. Develop an overall quality plan that encourages continuous improvement by learning from mistakes and sharing best practices.
  2. Identify recurring examples of quality defects, determine their root cause, and agree on improvement actions with the service and project delivery teams.
  3. Identify examples of excellent quality delivery processes that can benefit other services or projects, and share these with the service and project delivery teams to encourage improvements.

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Events & Online Learning: 15 total

Journal Articles: 259 total

Volume 3, 2107
by Jayakumar Sundaram, CISA, ISO 27001 LA
The SoA is a continuously updated and controlled document that provides an overview of information security implementation.
Volume 6, 2106
by Venkatasubramanian Ramakrishnan, CISM, CRISC, CHFI
Bayesian networks can capture the complex interdependencies among risk factors and can effectively combine data with expert judgment.
Volume 1, 2018
by Steven J. Ross, CISA, CISSP, MBCP
Managing availability in a multi-modal environment requires a great deal of attention to details, which are being defined by the multi-modal pioneers of our day.
Volume 1, 2018
by Aditya K. Sood, Ph.D., and Rehan Jalil
With the robust requirements listed by upcoming regulations, such as GDPR, the importance of a cloud app security solution cannot be ignored.
Volume 1, 2018
by Adeniyi Akanni, Ph. D., CISA, CRISC, ITIL
This article describes a six-stage cycle of implementing big data in commercial banks, points out the major challenges in implementation and provides a suggested solution.
Volume 1, 2018
by Sandy Fadale, CRISC, CISM, CGEIT
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Wikis: 2 total

Blog Posts: 172 total

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There is no doubt with our current business environment, we will be experiencing more cyber breaches in the next few months.  The latest threat is an architectural design flaw in newer CPU's.  These design vulnerabilities could allow attackers to intercep...
Posted By : Fred586 | 1 comments
There are some math models for business that MBAs are taught. Just like assembling burgers for fast food or call wait queue management in a call center, vulnerability patching is a time based business opportunity. Leadership can be expected to use this ...
Posted By : Don Turnblade | 1 comments
My personal thoughts after listening to C-level executives at the CxO Roundtable Series sponsored by Intel, IBM, HyTrust & ReedSmith. For an invite, please reach out to me. Data Protection under the GDPR For past few months, I’ve been helping to org...
Posted By : Thomas152 | 1 comments