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PO8.5 - Continuous Improvement

This topic is intended to enable collaboration and sharing of information to facilitate a better understanding and approach to implementing this COBIT control objective based on the risk, value and guidance provided by its corresponding control practices.

COBIT Control Objective PO8.5 - Continuous Improvement is contained within Process Popup Manage Quality.

Learn more about COBIT and related publications.

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Continuous Improvement

Maintain and regularly communicate an overall quality plan that promotes continuous improvement.

View value and Risk Drivers  help

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Value Drivers

  • Improved quality of services and solutions
  • Improved efficiency and effectiveness in delivery
  • Improved staff morale and job satisfaction
  Risk Drivers
  • Uncontrolled and ineffective service delivery
  • Service failures
  • Development faults

View Control Practices  help

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  1. Develop an overall quality plan that encourages continuous improvement by learning from mistakes and sharing best practices.
  2. Identify recurring examples of quality defects, determine their root cause, and agree on improvement actions with the service and project delivery teams.
  3. Identify examples of excellent quality delivery processes that can benefit other services or projects, and share these with the service and project delivery teams to encourage improvements.

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Events & Online Learning: 11 total

16 Mar 2015
ISACA International Event
Orlando, FL, USA
1 Aug 2016
ISACA International Event
Chicago, IL, USA
4 Jun 2018
ISACA International Event
Philadelphia, PA, USA

Journal Articles: 272 total

Volume 3, 2107
by Jayakumar Sundaram, CISA, ISO 27001 LA
The SoA is a continuously updated and controlled document that provides an overview of information security implementation.
Volume 6, 2106
by Venkatasubramanian Ramakrishnan, CISM, CRISC, CHFI
Bayesian networks can capture the complex interdependencies among risk factors and can effectively combine data with expert judgment.
Volume 3, 2018
by Jen Hajigeorgiou, Editor
The ISACA Journal has a proud tradition of serving our community for more than 40 years, evolving to meet the needs and interests of practitioners amid the ever-changing technology landscape.
Volume 3, 2018
by Sunil Bakshi, CISA, CRISC, CISM, CGEIT, ABCI, AMIIB, BS 25999 LI, CEH, CISSP, ISO 27001 LA, MCA, PMP
My organization has initiated a project to use blockchain technology. We have been hearing about this technology becoming the backbone of digital currency, but we have also heard that there are many issues related to digital currency.
Volume 3, 2018
by Ofir Eitan, CISM, CCSK, CTI
One of the major challenges chief information security officers (CISOs) face in almost any organization is prioritizing information security interests with regard to IT interests.
Volume 3, 2018
by Alex Quiles, CISA
The use of Windows accounts to authorize users to applications introduces risk that an auditor should evaluate.

Wikis: 2 total

Blog Posts: 175 total

25 May 2018
Hello and welcome to my first post of my new blog, 'Cybersecurity ROCKS!'.   As a long time member of the security community and new to the Vancouver area, I'd like to tell you a little about myself, how my career began and where my current passions in cy...
Posted By : cybersecgal | 0 comments
https://www.theguardian.com/technology/2018/may/17/cyberlaundering-funds-terror-internet-fake-transactions-cashless-society?CMP=Share_iOSApp_Other
Posted By : TafadzwaPadare | 0 comments
14 May 2018
Recently, I witnessed an interesting webcast by Scopism, an UK-based consulting and training company. They announced the publication of the SIAM(c) Foundation Body of Knowledge, available for free through their website www.scopism.com. Service Integration...
Posted By : Peter873 | 1 comments
20 Apr 2018
Good day. I have an interesting situation that came about just this week.  New career opportunities are not all that they seem to be.  What I thought was going to be a great career change ended up in disaster.  With only one week and two day's, I was dism...
Posted By : Brian824 | 0 comments
La Tecnología de la Información (TI), en todas sus áreas (base de datos, seguridad de la información, desarrollo de software, redes, etc.), debe tener como objetivo primario el apoyo a los Procesos del Negocio (PN) de la organización. Sin embargo, es comú...
Posted By : emorro | 0 comments
Have you experienced ransomware attack so far and, if yes, what did you do to resolve? I set up Twitter poll here: https://twitter.com/DPleskonjic/status/953608717399941120 It lasts for seven days. Thank you for taking part in the poll.
Posted By : Dragan Pleskonjic | 5 comments