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The future of GRC technology: reporting from the customer perspective

GRC coverEarlier this year, OCEG released its global 2014 GRC Technology Strategy Survey report and it reveals some expected and some unexpected findings.

More than half of the 273 participants indicate that their organizations are currently underutilizing technology that they have acquired to manage governance, risk and compliance (GRC) needs. Not surprising, really, since they also indicate that more than 80% of GRC solutions being used are department or issue-focused stand-alone solutions that are not integrated with other GRC technology solutions. In fact, 57% report that what they actually are using to manage GRC information is a heavy dependence on spreadsheets.

As a result, 70% report that their currently deployed approach and technology are not aligned to the GRC needs of the organization. They see it and they know it is a problem. And finally, after a half dozen years of largely limited budgets, there appears to be a move toward investing in change. Nearly two-thirds say that they are aligned to take action on future enterprise GRC technology initiatives, and roughly 80% indicate that they are making decisions on an enterprise-wide or multi-department basis.

It’s interesting to see that, unlike the answers in earlier OCEG surveys, the focus seems to be on spending for new technology. In the past, efforts were more often aimed at seeking ways to reuse or revamp existing systems for additional uses. 41% of the survey participants indicate that they plan to buy new GRC technology this year, and another 58% say they plan to make purchases in the next one to two years.

 
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Category: Risk Management     Published: 10/16/2014 3:21:00 PM

Can you trust your cloud provider?

Antonio RamosIt is a fact that our organizations’ ability to deliver a service is increasingly dependent on third-party service providers. When it comes to IT service provision, there is no difference.

Facing this scenario, with growing pressures pushing us to reduce costs and embrace this new delivery model of cloud computing, there is an obvious question that will come to mind: Can I trust my cloud provider?

Trust is a very complex issue, and it is not easy to define all the conditions needed to gain it—but transparency is definitely a necessary condition. Being able to know, even before use, the security measures that are effectively implemented in an ICT service is quite useful for assuring the right security levels in the supply chain. This is especially true thinking about using a cloud computing service. Traditionally, following due diligence best practices, we try to audit the service providers or get an independent audit report or certification from them, but we have faced some difficulties:

  • Auditing is not easy, and it is even more difficult if there is not yet a signed agreement with the provider.
  • If we use audit reports from the providers, we have to check if what has been audited is relevant for us—specifically for the service we are going to use—or if the criteria fit our needs.
  • Cloud providers, especially the bigger ones (that have hundreds or even thousands of customers), cannot afford being audited by each customer.
  • If a certification is presented to us, we have to check again if the scope is suitable for us. Additionally, we have to be aware that current certifications are not about the implementation of security measures; they are about the implementation of information security management systems.
  • Finally, all these methods tell us something about a moment in time, but they do not keep this information updated; we have to wait until the next audit/certification report.

If we had a way to compare different services and make sure that security measures were taken throughout the service period, it would be very helpful for our service provider selection process. As I discussed in my presentation at ISACA’s EuroCACS conference, security labeling of ICT services is a way to achieve all these objectives. This method assigns a label to every specific user showing the security measures it effectively implements in that service, allowing us to know in a quick and simple way if it is suitable for our needs. This recommendation to the industry was included in the European Cyber Security Strategy approved in February 2013, so it is something that the European Administrations will be willing to use.

 
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Category: Cloud Contracts     Published: 10/14/2014 3:07:00 PM

Cybersecurity Month is here—and so is ISACA’s new cybersecurity certificate

Cybersecurity MonthOctober is Cybersecurity Month, and ISACA is proud to be a champion of two of these initiatives:

Cybersecurity Month—along with the latest breach headlines dominating the news—reminds us how critical it is for our enterprises and individuals to be at the top of their games when it comes to security. We all have important roles to play, regardless of whether the word “security” is in our job titles. For some ideas on how to get involved this month, view this video.

National Cyber Security Awareness MonthMany exciting things are happening at ISACA during Cybersecurity Month. For instance, last Monday marked the launch of the new Cybersecurity Fundamentals Certificate. Intended for university students and recent graduates, entry-level security professionals, and those seeking a career change, the certificate is knowledge-based and requires passing a proctored online exam.

 
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Category: Security     Published: 10/13/2014 11:43:00 AM

Designing a quality management approach to cybersecurity

Mark E.S. BernardDesigning a quality management approach to cybersecurity starts with two sets of security standards, (1) the manufacturer and (2) the organization.

The manufacturer standards should include the mitigation of security vulnerabilities, (OWASP, CVE), based on a specific configuration within a defined architecture. There are only so many situations in which a network device firewall, router, switch, server, desktop, laptop, handheld can be deployed. The software, enterprise resource planning (ERP), utilities, apps, etc., should also be tested for security vulnerabilities before they are released.

We need to weed out the technologists who insist on flying by the seat of their pants. They can expose the organization to unnecessary reputational risks and potential financial and strategic risks. By not documenting security standards, the organization will be not be able to produce consistent outputs. It is impossible to manage quality when nothing is documented; it cannot be validated or verified.

The organization's security standards need to define how a network device will be implemented. This usually means that only a select list of manufacturers and products that have been tested and meet the organization’s requirements can be purchased. This also means that the security architecture needs to be documented based on those specifications and business requirements. These specifications need to be meaningful, because they will be tested, verified and validated.

 
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Category: Security     Published: 10/9/2014 3:10:00 PM

2014 Global CyberLympics winners discuss today’s cybersecurity challenges and lessons learned

The University of Maryland University College (UMUC) Cyber Padawans recently competed in and won the 2014 Global CyberLympics at the World Finals at ISACA’s EuroCACS conference in Barcelona, Spain. The Global CyberLympics is an international online cybersecurity competition hosted by EC Council and dedicated to finding the top computer network defense teams. UMUC Cyber Padawans team members include (alphabetically): John Arneson, Ben Heise, Chris Kuehl, Matthew (Matt) Matchen, Christopher McBee and Robert (Rob) Murphy. Here John, Ben, Matt and Rob discuss their experience competing in the 2014 Global CyberLympics. All four members are past participants of the CyberLympics, and 2014 marked their first win.
Cyber Padawans

What do you think contributed to your team’s success?

2014 Global CyberLympicsJohn: Dedication of time and energy outside of our everyday duties to practice and prepare
Ben: Preparation and extensive individual team member expertise
Matt: In general, I think a major contribution is our motivation to pursue knowledge beyond the base requirement, and the passion to prioritize that pursuit of knowledge to ensure we were as prepared as schedules permitted. Specifically though, during the games it was our ability to adapt to adverse challenges while retaining our capability to work together as a team.
Rob: Working collectively as a team and not a team of individuals, including having a planned course of action

 
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Category: Security     Published: 10/7/2014 3:24:00 PM
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