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This document contains a detailed mapping of ISO/IEC 20000:2005 with COBIT 4.1.
A brief overview of the standards mapped against each other in this document follows:
- COBIT—Released as an IT process and control framework linking IT to business requirements, COBIT initially was used mainly by the assurance community in conjunction with business and IT process owners. With the addition of management guidelines in 2000, COBIT was used more frequently as a management framework, providing management tools such as metrics and maturity models to complement the control framework. With the release of COBIT 4.0 in 2005, it became a more complete IT governance framework. Incremental updates to COBIT 4.0 were made in 2007; they can be seen as a fine-tuning of the framework, not fundamental changes. The current version is COBIT 4.1.
- ISO/IEC 20000:2005—The ISO/IEC 20000 series enables service providers to understand how to enhance the quality of service delivered to their customers, both internal and external.
A high-level mapping compares the objectives stated by ISO/IEC 20000:2005 with the control processes on COBIT.