Purchase the Book
Visit the Value Delivery Knowledge Center community
Purchase this PDF book for immediate download after your online credit card payment is complete. Once payment is made, navigate to "My ISACA" (link located in very top of page header) and then to "My Order History" where you will find links to E-Product Purchases.
The focus of this research is better understanding of the cascading relationship amongst business goals, IT goals and IT processes. It presents a solid and strong list of 17 generic business goals and 18 generic IT goals, validated and prioritized among different sectors. Together with the linking information between both, it provides a good basis upon which to build a generic cascade from business goals to IT goals.
A strong list of the most important business and IT goals was identified among the different sectors and further analysis by sector and geographic location identified interesting deviations, which increases the practical relevance for enterprises operating in a specific sector that want to use these lists to help them identify a good set of business/IT goals.