- How do I renew my membership online?
If you have an outstanding renewal, you will be alerted upon login.
- How do I notify ISACA of my new address, phone, etc.?
To update your contact information, edit your ISACA profile located on the MyISACA tab. Login to www.isaca.org. click on the MyISACA tab, click MyProfile, and then click Contact Information to display your current contact information. Click the Edit button to make changes.
- Do I have to join a local chapter?
If you live or work within 50 miles/80 km of a chapter's territory, you must belong to a chapter and pay both local chapter dues and international dues.
- Does my local chapter have a web site?
Review local chapter information and browse by list or map to find your chapter and see if it has a web site. This list is updated frequently, so check back often if you do not see your chapter listed.
- What are the benefits of membership?
A list of membership benefits is available in the Membership area of the ISACA web site.
- Are there any online discussion groups I can participate in?
In ISACA's exclusive Knowledge Center, members can access network, learn and exchange ideas globally with peers through communities, shared interest groups, discussions and document sharing.
- Is membership refundable or transferable?
ISACA membership is non-refundable due to the immediate availability of free downloads and benefits for members. ISACA membership is open only to individuals, and is non-transferable.
- How can I have my username and/or password sent to me?
From the login prompt, please click on Forgot your password? You will be prompted to enter the email address associated with your profile. An email notification from email@example.com, containing a link, will be sent to you. Please follow the instructions to make your changes.
Please DO NOT create a new record; only your pre-existing member record will enable you to access the member-restricted areas of the ISACA web site.
- What are my payment options when I place an order online?
You may pay either by American Express, MasterCard, Diners Club or VISA. You may also select Pay Later if you wish to make payment by a check or wire transfer.
- How do I change my chapter affiliation to another chapter?
You may change your chapter affiliation at any time. Login to www.isaca.org, click on the MyISACA tab, click MyProfile, and then click Account and Demographic Info tab to display your current demographic information. Click the Edit button to make changes.
After you change your chapter, you will be included on the roster of your newly selected chapter and will be included on all chapter notifications, mailings, etc. If you wish to contact them first, you can access chapter contact information.
- What does my member level mean?
ISACA is now awarding four new levels of recognition for our distinguished long-term members, based on years of continuous membership through the present. Bronze level represents 3-4 years of continuous membership; Silver level, 5-9 years; Gold level, 10-14 years; and Platinum level, 15 or more years.
- When does my membership expire?
ISACA membership runs on a calendar year. Therefore, all memberships officially expire on 31 December, and payment of dues is expected by 1 January every year. However, as a courtesy to our members, ISACA extends a "grace period" of at least 2 months before your membership is terminated for non-payment of dues. You will be notified before your membership is terminated; but, once your membership has been terminated, an additional processing fee (US$30 or US$10 online) will be required, in addition to your dues, to re-activate your membership. You may direct your questions regarding late payment extensions to firstname.lastname@example.org.