Exam Deferral and Cancellation Request 


CISA, CISM, CGEIT and CRISC December 2016
Exam Deferral Request

Important note:  The CISA, CISM, CGEIT and CRISC exams will be administered through Computer-Based Testing (CBT) starting in 2017. Candidates who wish to defer their exam from the December 2016 exam can move their registration to the first testing window of 2017, which will be 1 May – 30 June 2017. It is important for candidates to note that the locations of examinations will be different with the transition to CBT. Candidates should review the list of locations found by clicking here to see if a CBT site will be available near to them prior to deferring. This list is subject to change as ISACA and the testing agency continue to work to open sites in new areas prior to the May/June testing window.

December 2016 Deferral Requests to May-June 2017 CBT Testing Window

  • A deferral request received from 27 November through 7 December 2016 will be charged a US $125 processing fee.

Deferral requests will not be accepted after 7 December 2016.

**All deadlines are based on Chicago, Illinois, USA, 5PM Central Time (UTC/GMT-06:00 Chicago, Illinois, USA).

After your deferral order payment is processed and the May-June window is open for registration, you will automatically be registered for that exam and will be sent an exam confirmation via email. Review the information carefully to ensure the details are correct. Questions on your deferral order or exam confirmation should be directed to support.isaca.org > select certification > select exam question.

Deferral Request Options


DECEMBER 2016 EXAM DEFERRAL TO MAY-JUNE 2017 TESTING WINDOW — AVAILABLE FOR CISA, CISM, CGEIT AND CRISC EXAM—at the conclusion of the purchase process you will need to provide your credit card details or indicate that you will follow-up with sending a wire or check. Please note: Your deferral request will not be processed until deferral fees have been paid in full. Payment is due in full by 10 December 2016. Deferral fees and associated exam payment are non-refundable.

Select the applicable exam to defer:

CISA Exam Deferral Request from December 2016 to May-June 2017 Testing Window
CISM Exam Deferral Request from December 2016 to May-June 2017 Testing Window
CGEIT Exam Deferral Request from December 2016 to May-June 2017 Testing Window
CRISC Exam Deferral Request from December 2016 to May-June 2017 Testing Window

Paying by check or wire transfer?

Place your online deferral order. When in the shopping cart, select Pay by Check or Bank Transfer and continue through the order process. Once the order is placed, proceed with your check payment or bank transfer then follow up with ISACA on your payment. Your deferral order will not be processed or your exam will not be deferred until payment has been received and processed by ISACA. The deferral order must be placed prior to the above deadlines and the payment due date is 10 December 2016.

Refund Policy

December 2016 Exam Refund Request

Refunds for the December exam are no longer available.