Exam Deferral and Cancellation Request 


CISA and CISM September 2016
Exam Deferral and Cancellation Request
December 2016 Cancellation Request

Important note:  The CISA Chinese Traditional, German, Hebrew, and Italian and the CISM Japanese and Korean languages are not available at the September 2016 or December 2016 exam. Please contact support.isaca.org > select certification > select exam question for more details.

September 2016 Deferral Requests to December 2016

  • A deferral request received from 27 August through 7 September 2016 will be charged a US $125 processing fee.

Deferral requests will not be accepted after 7 September 2016.

**All deadlines are based on Chicago, Illinois, USA, 5PM Central Time (UTC/GMT-06:00 Chicago, Illinois, USA).

After your deferral order payment is processed and the December exams are open for registration, you will automatically be registered for that exam and will be sent an exam confirmation via email and the post. Review the information carefully to ensure the details are correct. Questions on your deferral order or exam confirmation should be directed to support.isaca.org > select certification > select exam question. By electing to defer your exam date, you agree to be bound by the terms and conditions cited below, which are consistent with the terms you agreed to during your previous registration process.

Deferral Request Options


SEPTEMBER 2016 EXAM DEFERRAL TO DECEMBER 2016 — AVAILABLE FOR CISA, CISM, CGEIT AND CRISC EXAM — for credit card, wire or check - at the conclusion of the purchase process you will provide your credit card details or indicate that you will follow-up with sending a wire or check. Please note: Your deferral request will not be processed until deferral fees have been paid in full. Payment is due in full by 10 September 2016. Deferral fees and associated exam payment are non-refundable. Please be aware that not all languages are available at the December exam sitting. See notation above.

Select the applicable exam to defer:

CISA Exam Deferral Request from September 2016 to December 2016
CISM Exam Deferral Request from September 2016 to December 2016

Paying by check or wire transfer?

Place your online deferral order. When in the shopping cart, select Pay by Check or Bank Transfer and continue through the order process. Once the order is placed, proceed with your check payment or bank transfer then follow up with ISACA on your payment. Your deferral order will not be processed or your exam will not be deferred until payment has been received and processed by ISACA. The deferral payment due date is 11 June 2016 for the June exam; 10 September 2016 for the September exam.

By making an exam deferral request you agree to the following:

I hereby apply to ISACA for an Exam by the Association in the form of the Certified Information Systems Auditor (CISA) and/or Certified Information Security Manager (CISM) and/or Certified in the Governance of Enterprise IT (CGEIT) and/or Certified in Risk and Information Systems Control (CRISC). By registering to take the Exam, I certify that I have read and agree to the conditions set forth in the ISACA Exam Candidate Information Guide covering administration of the exam; certification rules, policies and procedures; and the release of my test results; and I agree to disqualification from the Exam and/or nullification of any Exam score in the event that any statement or information provided by me to the Association is false or fails to include a material fact, or in the event that I violate any of the rules, policies or procedures governing the Exam. Appeals undertaken by a certification exam taker, certification applicant or by a certified individual are undertaken at the discretion and cost of the exam taker, applicant or individual. By applying for membership in the Association, I certify that I will abide by the Association's Code of Professional Ethics.

I hereby agree to hold the Association, its officers, directors, examiners, members, employees and agents harmless from any complaint, claim or damage arising out of (1) any action or failure to act by me on behalf of the Association, and (2) any action or omission in connection with my registration to take the CISA and/or CISM and/or CGEIT and/or CRISC Exam, any Exam given by the Association, and any grade relating thereto and/or my application for membership. I understand that the final decision as to whether I pass the CISA and/or CISM and/or CGEIT and/or CRISC Exam and/or am accepted as a member of the Association rests solely with the Association. I further understand that ISACA may inform the local ISACA chapter and other appropriate parties of my having passed the exam. Notwithstanding the above, I understand and agree that any action arising out of or pertaining to this application or the CISA and/or CISM and/or CGEIT and/or CRISC Exam must be brought in the Circuit Court of Cook County, Illinois, USA, and shall be governed by the laws of the State of Illinois, USA.

I have read and understand these statements and intend to be legally bound by them.

Refund Policy

September 2016 Exam Refund Request

Refunds for the September exam are no longer available.

December 2016 Exam Refund Request

Candidates unable to take the December 2016 exam are eligible for a refund of registration fees, less a US $100 processing fee, if such a request is received in writing on or before 21 October 2016 , 5PM Central Time, (GMT -06:00), Chicago, Illinois, USA. All requests for a refund after this date will be denied. Exam candidates who have deferred their exam are not eligible for a refund of their deferral fee and associated exam payment. Exam registration and membership fees are non-transferable.

  December 2016 Exam Refund Form