Most people, including many readers of this article, live in cities. Revolutionizing cities may seem like it is not an IT or technical issue, but smart sustainable cities are important for IT professionals. Why is revolutionizing cities relevant to IT communities and society as a whole? Because information technology has been and can be a strategic resource not only to transform a city into a smart city or a smart sustainable city, but also to transform citizens’ lives.
As the body responsible for city IT governance, the city board must include this new model as part of the city’s context and the stakeholders’ needs. But the city board is a stakeholder, too. It needs adequate information about the extent to which IT can help to achieve city goals to support its governance activities of evaluating, setting direction and monitoring. So, goals and metrics for IT in the unique city context are required. Read More >>