Press Release


 ISACA Research: Nearly 1 in 3 Organizations Does Not Calculate Cloud Computing ROI 

Rolling Meadows, IL, USA (20 December 2017) –According to a new survey of CIOs by global technology association ISACA, 32 percent of organizations do not calculate the return on investment (ROI) of their use of cloud computing.

ISACA’s latest research report, How Enterprises Are Calculating Cloud ROI, discusses the financial and nonfinancial benefits of calculating ROI. According to the survey, enterprises that do not calculate ROI are justifying their cloud investments based on nonfinancial criteria, such as enhanced business agility and shifting funding from capital expenses to operating expenses.

Of the 68 percent that do calculate ROI, 43 percent only calculate it before implementing cloud services, and 6 percent only calculate it afterward. Only 52 percent of those that calculate ROI do so both before and after implementation, to see if actual ROI aligned with anticipated ROI.

“Just a few years ago, about 20 percent of organizations did not calculate ROI, according to industry surveys. In 2017, that percentage has increased 12 percentage points,” said Ed Moyle, Director, Thought Leadership and Research at ISACA. “If ROI is not calculated in advance of implementation, it becomes difficult to validate or refute the expected value.”

Among the CIOs surveyed, the cloud computing services their enterprises use are:

  • Software as a Service (Saas): 84%
  • Infrastructure as a Service (IaaS): 49%
  • Platform as a Service (PaaS): 36%

“The lack of a reliable industry standard calculation model is one reason more enterprises are not calculating ROI,” said Moyle. “An industrywide consensus on cloud ROI calculation will facilitate adoption of a formalized, accepted model.”

ISACA’s survey report is available at full white paper and survey results is available as a complimentary download at ISACA also proposes mechanisms for calculating Cloud ROI in its paper titled, “Calculating Cloud ROI: From the Customer Perspective.”


About ISACA’s Cloud ROI Survey Research

The ISACA Cloud ROI Survey, conducted in August 2017, targeted chief information officers (CIOs) to gather information about current cloud ROI practices, surveying 102 professionals across a wide range of industries, company sizes and global locations including North America, Europe, Asia, Africa, Middle East, Latin America and Oceania.



Nearing its 50th year, ISACA ( is a global association helping individuals and enterprises achieve the positive potential of technology. Today’s world is powered by technology, and ISACA equips professionals with the knowledge, credentials, education and community to advance their careers and transform their organizations. ISACA leverages the expertise of its half-million engaged professionals in information and cyber security, governance, assurance, risk and innovation, as well as its enterprise performance subsidiary, CMMI Institute, to help advance innovation through technology. ISACA has a presence in more than 188 countries, including more than 215 chapters and offices in both the United States and China.




Michelle Micor, +1 .847. 385.7217,
Kristen Kessinger, +1.847.660.5512,