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The Wall and Boundaries—Mild Spoiler Warning

| Published: 8/18/2014 3:12 PM | Category: COBIT-Governance of Enterprise IT | Permalink | Email this Post | Comments (0)
Giuliano PozzaGiuliano Pozza
 
John Snow, a character in the book and TV series Game of Thrones, realized that it was nonsense to have a wall dividing 2 cultural groups, with 1 group living south of the wall and 1 relegated to the north side. They were so different and yet so similar because of a shared goal:  to survive the common enemy.

I believe in IT, we are in a similar situation. Now more than ever, diverse groups who share common goals but have different backgrounds, languages and cultures are required to cooperate. Unfortunately, our effort to improve the specialization and competence of IT professionals are building a frustrating wall.
 
This way of operating cannot work. If we as IT professionals continue to deepen our technical and methodological skills without finding ways of effective communication and cooperation with other social groups, we are doomed to fail both in governance of enterprise IT (GEIT) and in value creation for the enterprise and society.

How can we change the status quo? This problem, of course, is not new. Social scientists studying similar situations have come up with an interesting concept called boundary objects. Boundary objects examine how different communities use information in different ways. Boundary work and boundary objects are only a part of the solution. Other basic ingredients of the recipe for effective collaboration are a shared governance framework, business and IT eLeadership, and effective communication.
 
Read Giuliano Pozza’s recent JournalOnline article:
A Social Approach to IT Governance,” ISACA Journal, volume 4, 2014.

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