Orders normally ship within 2-3 business days of receipt of payment.
Shipments to Locations Within the United States
- All orders ship UPS Ground or United States Postal Service.
- UPS will not deliver to a post office box or APO box.
- Continental US—Delivery time 2-5 business days
Alaska, Hawaii and Puerto Rico—4-9 business days
- Expedited delivery is available. For information and pricing email firstname.lastname@example.org or call +1.847.660.5650.
Shipments to Locations Outside the United States
- All orders shipped by FedEx to the designated country.
- Andorra—Shipping of books and CD-ROMs is prohibited.
- Brazil—Requires ENI (Employee Identification Number) or passport number in order for a package to clear customs.
- Libya—Shipping of books and CD-ROMs is prohibited.
- Russia—In compliance with Russian customs, orders totaling more than $200 cannot be shipped via Fed Ex International Priority. Orders over $200 can be shipped via a nontrackable means and may take 4-5 weeks for delivery. Orders shipping to a residential address will require special clearance. Fed Ex will contact you by email with a link and instructions on how to complete the clearance process.
- Delivery times —2–7 business days
- Tracking packages—once order is shipped an email will be sent to you with tracking information.
- Duties/Taxes/VAT Charges—Shipments received by countries outside the USA are subject to duties/taxes/VAT charges levied by the country of destination. All products are declared as "Education Material" which is intended to eliminate or reduce the duties/taxes/VAT charged. ISACA has no control or influence for the amount charged. You are responsible for paying the duties/taxes/VAT charges levied by your country.
Shipping and Handling
|For Orders Totaling:
|Up to US $30.00
|US $30.01 to US $50.00
|US $50.01 to US $80.00
|US $80.01 to US $150.00
|Over US $150.00
||17% of Total
||10% of Total|
Bookstore Contact Information:
All purchases are final. No refunds or exchanges. All prices subject to change without notice.