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GEIT Framework at Work, Part 1: Identifying the Problem

By Peter C. Tessin, CISA, CRISC, CISM, CGEIT

COBIT Focus | 14 May 2018

Peter C. Tessin This article is the first in a 6-part series that looks at the practical application of a governance of enterprise IT (GEIT) framework. The starting point is discussed in this article—forming an awareness that a problem exists and how to approach it. The subsequent articles will move through planning and executing the solution. More specifically, the second part will plan the resolution, identify the roles needed to work on the problem and describe the end products needed to support the solution. The third installment will cover creating a project plan and demonstrating what work and time will be required to implement the proposed solution. The fourth in the series will outline the work, describing the contributions of each unique role player. Read More >>

Seven COBIT 5 Implementation Pitfalls to Avoid

By Opeyemi Onifade

COBIT Focus | 9 April 2018

Opeyemi Onifade Good practices are as good as those who practice them. As a COBIT trainer, I recommend the following tips which can help COBIT users become “good” COBIT 5 practitioners.
1. Principles are the guiding thoughts established to underpin the implementation of good practices. Read More >>

Improving the Service Desk by Using COBIT 5

By Claudio Cilli

COBIT Focus | 26 March 2018

Claudio Cilli The IT service desk plays a significant role in the day-to-day operations of any organization. When it functions well, all other activities perform well. If the service desk cannot perform, either because it does not have the proper technical skills or does not show requisite empathy, key personnel and activities suffer. Read More >>