In the summer of 2014, the chief information officer (CIO) of a shared service center (SSC) owned by 3 different, culturally diverse types of companies asked the author to perform an assessment based on COBIT 5. The most pressing question the CIO needed to answer for...

One of the most important discoveries for the human age was the Rosetta Stone. This piece of granite was the key element to decoding and understanding Egyptian hieroglyphs. Using this stone, it became possible to understand what the Egyptians wrote in their papyrus and allowed us to understand how the ancient Egyptians lived and thought...

Founded in 1957, Al Rajhi Bank is one of the largest Islamic banks in the world with total assets of SR 288 billion (US $76.8 billion), a paid up capital of US $4.3 billion and an employee base of more than 8,400 associates. With more than 50 years of experience...

Providing good service to citizens is the main aim of the municipality, and information plays a crucial role. The municipality has to pay proper attention to, and focus on, information management.

The Kingdom of Bahrain’s eGovernment Authority is focused on ensuring the effective delivery of government services to citizens, residents, businesses and visitors (collectively, the customers). The aim is to improve the lives of a nation’s citizens by doing much more than simply implementing technology...

Leveraging COBIT to Implement Information Security (Part 4). Shows how the requirements for certification of the ISMS framework using outlines in this 4-part series.

Two years ago in Mexico City, work was underway at an organization that offers managed print services and document solutions. This organization decided to start an effort to reinforce.....

A consulting company in the United Arab Emirates worked with three different organizations to help each organization meet its governance, risk and compliance (GRC) requirements.

A company based in Lagos, Nigeria, is in the business of sales and distribution of its brand of shoes through physical outlets in the Lagos area. In a bid to expand its operations to areas outside of its physical outlets and to also have a better competitive showing in the Nigerian marketplace, ....

Last year, part 1 of this article outlined how CPA firm Yount, Hyde & Barbour was using COBIT to help build processes to allow its IT department to better serve the enterprise’s needs. While progress has been slow...

Imagine being on the ground floor of a new government agency in the United States, first conceived in 1994 and implemented in 2012, with the initial responsibility of developing an information system...